Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,833 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Volkswagen Jetta suspension problems

suspension problem

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2005 Volkswagen Jetta Owner Comments

problem #3

Mar 212008

Jetta

  • 44,500 miles

A D V E R T I S E M E N T S

I have a 2005 VW 2.5 Jetta. My first incident was at 32,000 miles when the back brakes went out. Following that, my brake lights became faulty. After replacing my brake lights, they went out again. I took it to the dealer who charged me $38 to change them again. They went out once again before the dealer decided to inform me there was a defect which was covered under warranty. The next problem was when I was driving on the freeway when my car lost power and the check engine light came on. I was towed to the dealer who told me my spark plugs were wet from the rain. They suggested the 40K mile maintenance at $500 to fix the problem. I agreed to do this only to have the light come on after I left the dealer. This happened about 4 more times until the dealer finally revealed they are aware of a problem with the coils. They were dying electronically one by one and they had to order 5 new updated coils from Michigan for my specific VIN. 6 months later the check engine light came on again at 50 miles. Now I am being told the A/C fan motor has died. There is no sensor for this so the fan motor has to be replaced at $780. I was also informed that the larger fan is working, but it is weak and might need replaced as well. The car jerks and runs very rough. My car also makes a loud noise when I start it. When I am sitting at a stop sign or red light the whole car shakes. This does not seem right for a car that has 56K miles currently.

- Temple City, CA, USA

problem #2

Oct 272005

Jetta 4-cyl Diesel

  • Automatic transmission
  • miles
Dealership: Lindsay Volkswagen of dulles manufacturer: Volkswagen I have never heard from VW customer care since my initial complaint, filed 10.27.05 at 9:12 P.M., reference number 804030825. I called in Nov 05' to check on the status and a customer service rep told me I should file again (I have a reference number for that, too). I've yet to hear from them to this day. Since I bought my VW Jetta tdi 05' in March 05, I have documented how the VW dealership replaced the transmission module component, dealt with occurring problems with the asr light and a separate glow plug light situation, plus upper front strut mounts replacements. Each incident has equally colorful stories too detailed for your database character limitations.

- Ashburn, VA, USA

problem #1

Aug 252005

Jetta

  • miles
I purchased a certified pre-owned 2005 Volkswagen Jetta gls tdi from randy hiley Volkswagen on August 25th 2005. I took the car into North point Volkswagen in sherwood, Arkansas to have the fuel gauge checked out on September 2nd 2005. The service tech took me to the shop to look at the car. He asked me if I knew the car was damaged, I said no. The salesman had said it had never been wrecked and if it had been wrecked they would sell the car at wholesale. The service tech at North point showed me the fuel pump/fuel gauge-sending unit had been broken. He said the only time they have seen this happen is if a car had been in a wreck. They put the car on the lift and found that the car had been repaired on the driver's side. We found bad welds, and no paint/rust protectant. Hiley paid for the fuel pump to be replaced. If you look at the VW web site for certified pre-owned you'd see that it shows under the underbody tab "no sign of damage". I called hiley VW to see what they were going to do about this. To which they said, "there is nothing we can do." (hiley, general manager). I have had hiley fix a seat belt problem and check four wheel alignment on the car. After I argued with general manager about all the problems with the car. I'm tired of arguing! which I had to drive to arlington. The air bag light in on now. I took the car into moffitt VW. They say it's a problem with the seat belt. There's a flaw in the windshield. There are no doorsill protectors on the driver's side of the car. The rear passenger seat will not lock into place. There may be more wrong with the car, I have stopped looking. I have submitted a consumer complaint form with the Texas attorney general's office and the Arkansas attorney general's office. I have also submitted a complaint form with the better business bureau. What does this mean "certified"" is it just a way to dump a not "up to snuff" car on an unsuspecting customer"

- Gurdon, AR, USA

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