Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Jetta brakes problems

brakes problem

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2009 Volkswagen Jetta Owner Comments

problem #1

Apr 212011

Jetta 5-cyl

  • 14,900 miles


Excessive wear in brake pad at under 15,000 miles. Both front pads are approx 75% of 'new', the right rear pad 75%+ of 'new', but the left rear (lr) is now very close to metal-on-metal with rotor. Dealer service on 3-10-11 @ 14, 281 miles indicated 3mm remaining on rear (didn't specify left or right or both, but estimate was to replace both). When I went to replace rear pads (now @ 14,990 miles), is when I found out that only the lr is affected, and more importantly it is completely worn. Lost approx 3mm in 700 miles of easy driving? internet searches turns up multiple similar owner complaints of unreasonably excessive (in terms of miles under easy driving) and uneven (in terms of only one pad being affected) wear in pads, possible having to do with caliper 'sticking' (whether in connection with hand brake or otherwise). Independent foreign auto service facility confirms that there is more of a problem than just with the pad itself.

- Mill Valley, CA, USA

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