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10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
60,777 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Jetta electrical problems

electrical problem

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2009 Volkswagen Jetta Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #3

Oct 262010

Jetta

  • 56,000 miles

A D V E R T I S E M E N T S

Car had been operating normally all service performed and no notification from dealership. On 10/26/2010 was driving at posted speed limit on alhambra blvd in pleasant hill/martinez ca. Was coming down slight hill and touched accelerator to climb slight grad when the engine just stalled and shut down. There was no warning. Car could not be restarted. There was a small noise from the engine compartment and a shutter as the mechanical power steering failed when the engine stalled. The car was put on a flat bed by martinez pd and taken to a local shop where nothing was done except call the dealership. The dealership, dorito bro in walnut creek ca, required the car be flat bedded to them. The car was taken to the dealer ship on 10/27/2010 the dealership then informed me that the battery was shot and they could not even trouble shoot the problem with out a replacement battery. There had been no battery failure prior to this incident. The battery was replaced and the dealership could not tell what was wrong with the car. On 10/28/2010 they believed it was the fuel pump. The pump was replaced on 11/1/2010 and the car could still not be started. The dealership as of 11/2/2010 has opened up another tech ticket to try to resolve the problem. 11/3/2010 was informed by dealership that the fuel pump needed new bolts because the old bolts can not be reused due to the sensitive nature of the tdi motor. I asked if the fuel pump failed and contaminated the engine dealership said no.

- Martinez, CA, USA

problem #2

Nov 152009

Jetta

  • 10,000 miles
Shortly after purchase, car began to fill with water. Not directly from the sun roof but from a disconnected or damaged drain hose. Causing serious mold & electrical problems. VW has reluctantly looked into the problem, replaced parts, but only made it worse. And the car is now undrivable.

- Sitka, AK, USA

problem #1

Jul 272009

Jetta 5-cyl

  • 100 miles
2009 and possibly 2010 Volkswagen Jetta windshield wiper system stopped working when the brake was applied and only restarted when the brake pedal was released. Updated 02-26-2010. Updated IVOQ 06/01/10 vehicle taken to dealer 4 times for corrective action and system is not repaired. Dealer told me that VW engineering stated that this is proper operation of the system and no repairs are needed. Dealers employees are aware of the safety hazard associated with lack of proper operation and state that they acknowledged the problem and that it is not in proper working order.

- Birmingham, AL, USA

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