10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
57,621 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Jetta miscellaneous problems

miscellaneous problem

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2009 Volkswagen Jetta Owner Comments

problem #10

Jan 012015

Jetta

  • 50,000 miles

A D V E R T I S E M E N T S

Automatic door locks won't work causing the vehicle doors to remain locked or unlocked without repair at $400 per door. If door is stuck in locked position, passengers can not exit the vehicle in an emergency. If stuck in unlocked position, vehicle can not be locked and uninvited passengers can enter the vehicle. Both are safety hazards. Issue occurs regardless if the car is stationary or in motion.

- Bremerton, WA, USA

problem #9

Aug 162016

Jetta

  • 71,000 miles
Ignition key tumbler will not turn. Cannot start vehicle and other times the engine cannot be turned off. Only buy luck was able to eventually turn vehicle off. No other option available to shut down vehicle engine if this problem experienced.

- Nags Head, NC, USA

problem #8

May 022016

Jetta

  • 59,000 miles
Randomly, most of the vehicle warning lights, check engine or malfunction indicator light, brake system, ABS, traction control or esp, airbag fault, appear while I am using a brake for red light and driving on any kinds of roads. Then I feel the wheel as heavier than usual, the past (cannot turn smoothly like before). I just purchased the used vehicle on December 16, 2015. The cardealer, autonation, sold the car by advertising that's well maintenanced and all checked. However, within6 months after the purchase, those vehicle warning lights came up on the display. Autonation suggested me to go to wollswagen dealer. The mechanic at the local Volkswagen dealer gave me an estimates for the repair around 2,000 usd saying that ABS system is not working and needs to be replaced by a new one. I asked a help to autonation, but the dealer said that's why Volkswagen car is known as a risky choise. The dealer appolozied me saying that he cannot help me. Is there any way to return the car to autonation or to get my car repaired by autonation?

- Costa Mesa, CA, USA

problem #7

Jan 082012

Jetta

  • 97,000 miles

A D V E R T I S E M E N T S

Car door locks not working / erratic. When I bought the car from the dealer in santa cruz, California in 2012, they did not tell me the rear right passenger door did not automatically lock, nor could it be locked from inside. I had to manually lock it from the side, and now it stays locked all the time unless I pull the inside lever. Then, an year later, the other (left) passenger side started never locking too, and most of the time I have to manually lock the driver door with the key. The front right passenger door still works fine, as do all the alarms. The dealer says it will cost me $1400 to fix.

- Watsonville, CA, USA

problem #6

May 132015

Jetta

  • 32,211 miles
The sun roof opened to the first tilt position without any action caused by the driver or passenger. It happened again on May 17 during a slow left turn in a shopping center. My concern is that it may be electrical in nature and may affect the door locks as well. On a previous occasion, I had difficulty opening the trunk and had to use my key to open the drivers side door.

- Deland, FL, USA

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problem #5

Nov 252013

Jetta

  • 62,000 miles
VW Jetta reverse / forward action error. Malfunction of car electronics / mechanics causing sudden acceleration and surging.

- Pleasant Hill, CA, USA

problem #4

Nov 252013

Jetta

  • 62,000 miles

A D V E R T I S E M E N T S

VW Jetta reverse / forward action error. Malfunction of car electronics / mechanics causing sudden acceleration and surging.

- Pleasant Hill, CA, USA

problem #3

Jan 222013

Jetta 4-cyl Diesel

  • 115,000 miles
Driving up a mountain highway, the car lost all power (even with the gas pedal to the floor). Once pulled over, the vehicle wouldn't start again. The high pressure fuel pump in the tdi failed catastrophically and sent metal shrapnel throughout the entire fuel system.

- Running Springs, CA, USA

problem #2

Mar 192011

Jetta

  • 18,000 miles
VW Jetta 2009 stalls and engines dies while driving. Lost ability to steer vehicle - able to coast to side of road. Car towed to VW dealership and they have been unable to recreate the problem. Concerned if this happens on major road and loss of steering could result in accident.

- Fort Belvoir, VA, USA

problem #1

Nov 152009

Jetta

  • 10,000 miles
Shortly after purchase, car began to fill with water. Not directly from the sun roof but from a disconnected or damaged drain hose. Causing serious mold & electrical problems. VW has reluctantly looked into the problem, replaced parts, but only made it worse. And the car is now undrivable.

- Sitka, AK, USA

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