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2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,554 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Jetta steering problems

steering problem

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2009 Volkswagen Jetta Owner Comments

problem #8

Jan 282016

Jetta

  • 90,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Volkswagen Jetta. While driving at various speeds, the ABS module malfunctioned and caused the vehicle to shift out of gear. The affected parts included the speedometer and the power steering. The speedometer shifted to zero mph without the assistance of the driver, and the steering wheel stiffened, which caused further difficulties for the contact. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 90,000. Updated 09/22/16

- Dallas, TX, USA

problem #7

Nov 252015

Jetta

  • 90,000 miles
Here's a video I made that shows the effects: youtu.be/ubg3nmsa75M I'll just be driving along and suddenly the car will start beeping and the power steering will quit working and every warning light on the dashboard will come on at the same time and the speedometer will drop to zero no matter what speed I'm driving and sometimes the car will pop out of gear while I'm driving 70 miles an hour on the freeway. It started out intermittently in 2014 and the dealership couldn't diagnose the problem. But then it started happening more and more frequently and the issue could be identified in late 2015. So now 2 different VW dealerships have told me that the issue is a faulty ABS module. It's crazy that an ABS module can shut down so many different systems while the car is in motion. If you look around online you'll find it affects several different VW models, at least the Jetta and the golf, maybe others. My wife and I don't drive the car anymore because we don't want to get in a wreck when the car just pops out of gear for no reason. But I bet other people have been hurt by these faulty ABS modules and all the dangerous effects they have on the car.

- Dallas, TX, USA

problem #6

Feb 242016

Jetta

  • 95,000 miles
The ABS module needs to be restore or replace. The lights on the dashboard that comes on includes engine, brakes, steering, ABS, and E.T.C.(electronic throttle control).what actually happens when it comes on is it hard to steer, acceleration goes slow, beeping hearing test noise frequents, gas gauge goes to E, and speedometer stops working. This happens frequently and doesn't matter what road or highway I'm what makes it more dangerous when its hard to steel and the brake lights are constantly flashing.

- Virginia Beach, VA, USA

problem #5

Nov 252015

Jetta

  • 45,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Volkswagen Jetta. While driving in reverse at approximately 2 mph, the steering wheel seized without warning. After waiting a few hours, the vehicle resumed normally. The vehicle was taken to the dealer where it was diagnosed that the steering wheel control module would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.

- South Vienna, OH, USA

problem #4

Oct 252012

Jetta 4-cyl Diesel

  • 95,983 miles
This is a 2009 VW Jetta, tdi purchased new. Driving at approximately 65 mph, the power steering light came on and the vehicle, immediately had no functioning power steering. Steering wheel was extremely difficult to turn. Vehicle had to be towed in. Service replaced several parts among them steering assembly and harness (part no.'s 1K1-423-055mx and 1K1-971-111aj respectively).

- Calumet City, IL, USA

problem #3

Sep 262011

Jetta 4-cyl Diesel

  • 56,447 miles
I was traveling along the outer loop of 495 beltway in the right center lane at approximately 7:15am when the car suddenly shut off. The doors locks clicked unlock and the dash lights went black. The car drifted to the shoulder of the road. After about 5 minutes the car started and I drove 1/2 mile and shut off again in the same manner. The car was towed to Volkswagen of waldorf where they cited a electronic control unit in the steering column was faulty.

- Oxon Hill, MD, USA

problem #2

Dec 182009

Jetta 4-cyl Diesel

  • Automatic transmission
  • 11,000 miles
The contact owns a 2009 Volkswagen Jetta sportwagen. The contact was driving approximately 70 mph into a slight curve when the steering wheel locked in a straight position and would not turn to the right without warning. The driver began to exert aggressive force to the steering wheel and suddenly, the steering wheel unlocked. The vehicle was taken to an authorized dealer for diagnostic testing. The technician was unable to duplicate the problem. The contact had concern of the potential safety hazard. The VIN was rejected from the system. The failure mileage was 11,000. Updated 3/12/10 the dealer replaced the steering gear. Updated 06/11/10.

- Tyler, TX, USA

problem #1

Aug 102009

Jetta

  • 9,000 miles
When driving into a sweeping curve at 45 - 65 mph, the steering mechanism or rack & pinion system locks and fails on my '09 Jetta wolfsburg edition sometimes leading to a short skid and temporary loss of steering control. I previously owned the exact same year and make vehicle that exhibited the same defect. Due to this and other defects, the manufacturer replaced the vehicle. I'm now starting to experience the same issue with the new replacement vehicle. I've made the manufacturer aware of the issue through my local dealer. They've conducted a thorough review and released the car back to me unable to find anything wrong. I was told to continue driving the car unless/until it recurs. The problem has not yet been resolved.

- Blue Ash , OH, USA

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