Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volkswagen Jetta AC / heater problems

AC / heater problem

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2010 Volkswagen Jetta Owner Comments

problem #1

Aug 072013


  • 53,500 miles


I bought my 2010 Jetta used in June 2013. A month after I purchased it, I noticed the A/C was not working. I returned it to the dealer and they confirmed that the A/C compressor wasn't working. They installed a new one and I didn't have a problem until 8/7/13. I went out to start my car and noticed I had a light on my dashboard. I got out of the car and noticed my right front passenger side headlight out. I walked around and noticed the drivers side rear tail light was also out. I got home and when I shut the car off and turned it back on, the light on the dash was out, and all my exterior lights were working. It was around this time I noticed a burning smell whenever I exited the car, but I couldn't' pinpoint where it was coming from. I didn't have another issue until 10/25/14 when I was visiting friends 30 miles away. I went to leave, and when I started my car I once again had the light on the dash, so I got out and noticed the same lights were once again out. I had to drive on the highway like this, but thankfully while I was driving they all came back on. The car was fine until 12/14/13 when I went out to start my car in the morning and once again the same lights were out. The last time I had an issue with this was 1/7/14, in the middle of a blizzard. I got out of work and started my car to clear snow off it, and everything was fine. It wasn't until I turned the headlights on that I noticed the light on the dash was on indicating I had a light out somewhere. I got out and noticed that in addition to the same headlight and tail light being out, the license plate lights were also out. By the time I could get in the car they were all working again. I took it to the dealership and they confirmed the 30 amp fuse had overheated and caused the fusebox to melt (hence the burning smell). $500 later my car is hopefully fixed. Thankfully the car didn't burn to the ground.

- Sagamore Beach, MA, USA

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