Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
76,439 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volkswagen Jetta accessories - interior problems

accessories - interior problem

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2010 Volkswagen Jetta Owner Comments

problem #6

Jun 012015


  • 104,635 miles


VW 2010 tdi - radio dead. Completely went black, unresponsive. Discovered wrong fuse in line with radio - 15A when it should have been 10A according to spec. This over time caused the radio to fry. VW of a doesn't care about this issue and gives the standard reply that it is not under warranty. A 5 year old vehilce, with 100K miles - the radio should not be failing at this age, further, this is a 1000+$ fix. Ridiculous

- San Francisco, CA, USA

problem #5

Dec 222014


  • 68,000 miles
I went to drive to work and turned on my car. No radio. Nothing. No power to it. Absolutely nothing. No bluetooth for safe and hands free driving, nothing. Can't get it fixed for less than $1000. Nothing to explain what causes it. No blown fuses no anything. No explanation whatsoever.

- Navarre, FL, USA

problem #4

Sep 162014

Jetta 4-cyl

  • 94,000 miles
The touchscreen radio (model rcd-510, manufactured by delphi and utilized in various 2010-2011 model vws) had failed completely. It is acting as if no power is going to the unit. All fuses were checked and they are functional. All bluetooth and hands-free capabilities, which were built into the stereo system, no longer function. Any use of a phone while driving requires the use of hands, which is illegal in many states throughout the us. Otherwise, pulling off of the road to place/receive phone calls puts the driver at increased risk of being struck.

- North Smithfield, RI, USA

problem #3

Jun 272014


  • 60,000 miles


Radio, cd changer, bluetooth inoperable. The screen has become black. There is an occasional electrical thump sound coming through the speakers. Concerned there is an electrical short of some kind. Have read of many other similar instances with the same make, model and year car as mine. Help!

- Santa Barbara, CA, USA

problem #2

Jun 212014

Jetta 4-cyl Diesel

  • 94,000 miles
I got in to my car after work on Saturday I turned on the car and no radio. I checked the fuses and they were fine. Yes, there wasn't one in the plug (18) but I put one in there to see if that would work for me and it did not. Then my windshield wipers were not working either. I turned the car off and back on and the wipers started working. It's rainy season here. So I hope they continue to work.. this morning I called the dealer and they said that my car was not covered under the extended warranty for the radio. Many other VW customers are having the same problem.

- Stuart , FL, USA

problem #1

Oct 132012


  • 38,000 miles
Had the vehicle serviced at the 40,000 mile interval. Metal flakes were found in the fuel filter. I was told of your investigation of the hpfp problems that this model has been demonstrating. I would like to file this information with you in case this fuel pump fails. I understand that VW has been reluctant to honor their warranty.

- Yorba Linda, CA, USA

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