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10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
60,456 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volkswagen Jetta electrical problems

electrical problem

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2010 Volkswagen Jetta Owner Comments (Page 5 of 9)

« Read the previous 20 complaints

problem #99

Nov 152014

Jetta

  • miles

A D V E R T I S E M E N T S

Radio is dead including bluetooth and hands free driving. All fuses are okay, fuse box was replaced under the recall.

- Westerville, OH, USA

problem #98

Oct 012014

Jetta

  • 75,000 miles
I was driving as usual and my stereo went out. I know a lot of tdi owners with the radio 1K0 035 180 ac have had this issue too. The sheer number of people complaining about the faulty touch screen stereo makes this more than just a coincidence. This is more than just an am/fm radio problem we lose cellular capabilities that were factory installed. This is a safety concern more than it is just a "luxury" item that VW installs.

- Sherwood, OR, USA

problem #97

Oct 152014

Jetta 4-cyl

  • 99,500 miles
A key feature of this vehicle is the capability for hands free use of on-board communications systems which is mandatory in several states for increased safety while driving. This capability is controlled through the factory installed radio system and blue tooth technology. When the oem radio fails the hands free safe communications system fails. This can result in a major safety concern. The radio installed in this vehicle failed with a pronounced pop indicating an electrical fault and will not operate. The radio is wired through other connections in the wiring harness to the vehicle information system above the steering wheel which includes operation data including miles per hour among others. Since this is an apparent electrical defect and is tied to other vehicle operation system information it becomes a major safety concern. Other owners have reported that their vehicles of this make and model have experienced related problems including failure to start and engine turning off intermittently. Volkswagen does not consider this fault a safety concern. These vehicles should be recalled to correct this deficiency at no charge tot he customer.

- Wesley Chapel, FL, USA

problem #96

Aug 182014

Jetta

  • 53,000 miles

A D V E R T I S E M E N T S

The sound system including cd player, radio, blue tooth hands free system, and aux stopped working suddenly. This car was less than 5 years old and this should be covered by Volkswagen! this is a safety issue because I purchased this car model because it had bluetooth. The less expensive model did not. Now I am not able to carry on a hands free conversation on my cell phone. Volkswagen needs to step up and have a recall or cover this issue.

- Oriskany Falls, NY, USA

problem #95

Oct 022014

Jetta 4-cyl

  • 51,242 miles
At approximately 50K miles we where instructed by the dealer to change the battery. We followed instructions and consequently less then 1K miles later there was a large spark with the smell of electrical fire causing the radio to flame out and go dark. We where quoted $785 dollars to replace the radio on a four year old car. Possible electrical malfunction could lead to other problems.

- Redondo Beach, CA, USA

problem #94

Oct 162014

Jetta

  • 51,528 miles
Both exhaust pressure sensors malfunctioned causing vehicle indicator lamp to illuminate and failed emissions test. Quoted $595 for repair work, after repairs vehicle still will not pass emissions test.

- Redondo Beach, CA, USA

problem #93

Oct 052014

Jetta

  • 77,000 miles

A D V E R T I S E M E N T S

While driving heard a pop and touch screen radio went dead all fuses test good and also lost all bluetooth capabilities. A rhythmic feedback was then audible in speakers and would not stop with car turned off had to remove fuse to stop the feedback noise.

- Pleasant Valley, NY, USA

problem #92

Sep 162014

Jetta 4-cyl

  • 94,000 miles
The touchscreen radio (model rcd-510, manufactured by delphi and utilized in various 2010-2011 model vws) had failed completely. It is acting as if no power is going to the unit. All fuses were checked and they are functional. All bluetooth and hands-free capabilities, which were built into the stereo system, no longer function. Any use of a phone while driving requires the use of hands, which is illegal in many states throughout the us. Otherwise, pulling off of the road to place/receive phone calls puts the driver at increased risk of being struck.

- North Smithfield, RI, USA

problem #91

Sep 222014

Jetta 4-cyl

  • 99,603 miles
Was slowing to make left hand turn, heard a pop and the radio went dead. Fuse is fine.

- Pittsfield, ME, USA

problem #90

Jan 042014

Jetta

  • 48,000 miles
Was backing out of a parking space and then placing the car into drive. As I pressed the accelerator to pull away, the car started sputtering like it wanted to stall out. Immediately took it to dealer for scan and no codes found. Car has done this since and no codes again. Last incidence was last week and as I pressed the accelerator, the car sputtered so I left off the gas. Upon pressing the gas pedal again, car shut off and the battery light on the car came on. Placed car in park and it started with no incident from there. Took the vehicle to dealership and again no codes so they will not repair. I am scared this car will shut off in traffic leaving me in the middle of the road. Still waiting on a decision from vwoa regarding the safety and driveability of the car.

- Atlanta, GA, USA

problem #89

Sep 102014

Jetta 4-cyl

  • 70,000 miles

A D V E R T I S E M E N T S

Radio made a pop sound and turn off. Has not power up again. All fuses are good and power to radio is good. Radio has a flaw according to all the complaints by Volkswagen owners online. Could be a fire hazard. VW is not doing anything about this if the warranty is expired.

- Barnwell, SC, USA

problem #88

Sep 092014

Jetta 4-cyl

  • 81,500 miles
Touch screen radio on my 2010 VW Jetta tdi stopped working a few weeks ago. At the same time the A/C began to fail. This week after researching why the radio stopped working came across many threads discussing similar issue and the term "parasitic drain". this problem causes the battery to be drained. Woke up this morning and I got in the car and the battery is drained. Will try the dealership once it opens.

- Wake Forest, NC, USA

problem #87

Sep 052014

Jetta 4-cyl

  • 39,500 miles
Another Jetta to add to the list with a faulty radio. The radio just died in the middle of a normal commute. I found in a forum that I'm just one of many so I'm lodging a complaint in hopes VW will listen. Also, the remote entry doesn't work sometimes and sometimes the car will not go into reverse without stopping the engine and restarting it.

- Blue Bell, PA, USA

problem #86

Jul 022014

Jetta

  • 100,000 miles
The radio went dark, there was strange feedback through the speakers before this happened. Around the same timeframe the seatbelt chime would go off intermittently. There is defiantly issues with the electrical system with this car.

- Carbondale , CO, USA

problem #85

Aug 312014

Jetta 4-cyl

  • 112,000 miles
Radio will not work. Does not power on. All fuses are good. This is a common problem. This web site follows the problems of multiple people www.cargurus.com/cars/discussion-T36009_ds552583?actionmessages=your+answer+has+been+posted.

- Laguna Niguel, CA, USA

problem #84

Aug 292014

Jetta 4-cyl

  • 94,500 miles
Without notice factory radio with hands free/ bluetooth fails to come on. Which causes a potential hazard. Can also cause battery to drain, putting more strain on alternator, causing it to fail. Dealer wants a diagnostic charge, which finds that radio has failed. Needs to have radio replaced.

- Roann, IN, USA

problem #83

Jul 142014

Jetta 4-cyl

  • 69,000 miles
The radio unit stopped working after 4yrs of use, the safety concern is the lost of bluetooth and the ability to conduct hands free cellphone calls / operations the broken radio drains the battery causing family to be stranded at night until the tow truck to arrive.

- Portland, OR, USA

problem #82

Aug 272014

Jetta

  • miles
I was driving home from work and the radio went off, black screen. Has not came back on, fuse is good.

- Hicksville, OH, USA

problem #81

Aug 142014

Jetta 4-cyl Diesel

  • 78,000 miles
Vehicle is equipped with an rcd 510 2din touchscreen radio (delphi premium - 8). Hands free operation comes through this system. On the morning of 8/14/14 I started my car and the radio system was dead. Totally dead, as if there is no power getting to it whatsoever. I checked all fuses (engine compartment, interior of car and the 15 amp fuse located in rear of the radio) and all were fine. It may be a coincidence, but my left headlight has burned out twice in the last 6 months, most recently in early August 2014. In addition, my sirius annual subscription ended on the exact day of the radio dying.

- Marlton, NJ, USA

problem #80

Jun 022014

Jetta

  • 46,000 miles
I was driving home from work, on a side road, not going more than 40 miles an hour, and in the middle of a song, my radio made a loud "pop" noise and went dead. At the time, my car had 46K miles on it, stays in a a garage at home and at work, gets regular servicing and has never had an issue. The radio hasn't worked since June and I have gotten nowhere with the dealership. I took it in for an evaluation the day after the radio went out, and they had no solution or remedy, only that I could buy a new radio and pay around $600 for the installation. I have been researching this matter and it seems a lot of other people have suffered the same fate. The car power isn't the same as it was before the radio went out, and I'm worried the dead radio is affecting the battery. I'm just not sure what to do anymore, I feel as though this isn't isolated and should bring about a recall.

- Smyrna, GA, USA

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