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3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,856 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volkswagen Jetta steering problems

steering problem

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2010 Volkswagen Jetta Owner Comments

problem #4

Apr 052012

Jetta 4-cyl Diesel

  • 60,000 miles

A D V E R T I S E M E N T S

On four separate occasions we have hit pot holes in the road at moderate speed resulting in an aluminum, wheel incurring substantial bending and going out of round. When this happens the wheel goes out of balance and the car looses stability on the highway. Both my wife and I have each been driving for more that 40 years and we have never experienced this degree of fragility in the wheels of any of our prior vehicles. The wheel design is of soft aluminum and the structure is cantelevered over the brake disc giving it very little central support to resist bending when confronted with ordinary road deformities. We have kept the last two wheels that were damaged in this manner and we would be happy to make them available for inspection. The first two were kept by the dealer at the time of replacement.

- Stoughton, MA, USA

problem #3

Feb 132013

Jetta

  • 40,000 miles
When an engine stall occurs, this car requires a full reset before a restart can be performed. This is very dangerous when said reset happens while the car is moving. Meaning żż a full reset means the ignition key must first be fully turned off. When the car is in motion and the key is fully turned off, at that time the locking gear in the ignition switch engages and locks the steering wheel... while the car is in motion!!! this is a common occurrence in the manual shift transmission models.

- Bainbridge Island, WA, USA

problem #2

Apr 272011

Jetta 4-cyl Diesel

  • 17,500 miles
While driving at 35mph, car stalled out. Battery light flashed, radio etc stayed on, but car had no power at all. Rolled to next intersection, turned car off, and restarted it. Took it to dealer, they said it was a software update, which they then performed. Aug. 24 exiting I95, 65mph, same thing happens, I pressed the gas and the engine was totally dead. Lights and radio stayed on. Once again I rolled to a stop, and restarted the car. Took it to the dealer, they kept it for an hour and said there was nothing wrong with my car. So I took it to another dealer. After having my car for a week they were able to duplicate my problem. Their computers were hooked up to my car at the time, and showed no faults. So they were back and forth with VW tech support, and they are flying in an engineer, and they think it might be the steering control module malfunctioning. They have had my car for two weeks now, I have no idea when it will be fixed, if ever.

- Boynton Beach, FL, USA

problem #1

Aug 262010

Jetta

  • 5,925 miles
2010 VW sportwagon dsg stalled at traffic signal. Hd to shift into park and turn ignition off locking steering wheel, and then back on to restart engine.

- Chapel Hill, NC, USA

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