CarComplaints.com Notes: Digging through the long list of NHTSA complaints about a sudden loss of engine power and the high pressure fuel pump failing, it's never good to come across the "my car (with a cold engine) set itself on fire in the middle of the night" complaint.

10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
50,419 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Jetta miscellaneous problems

miscellaneous problem

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2011 Volkswagen Jetta Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #39

Mar 102018

Jetta

  • 182,000 miles

A D V E R T I S E M E N T S

Horn doesn't work and there is no warning light. A vehicle decided to do a U-turn in front of me with no warning. Hit the horn to find it not functioning. There is no warning light to indicate there is an issue. The part that failed is also tied to the airbag system. The part that failed is the clock spring - J527 module as noted in the VW dealer indicating the horn functions but the module needs to be replaced.

- Pinckney, MI, USA

problem #38

May 192018

Jetta

  • 106,000 miles
The ignition switch on my 2011 Jetta is regularly becoming stuck and I cannot turn off my vehicle. I spent over an hour on Saturday evening while parked in driveway trying to turn the vehicle off and remove the key to no avail. I had to remove the fuel pump fuse along with unplugging the battery. The radio system also went out. Following a loud pop the system quit working completely. Similar to many reports I have read online since the occurrence.

- Arlington, TX, USA

problem #37

Apr 142018

Jetta

  • 88,744 miles
Ignition lock cylinder abruptly failed. The vehicle would not start at all due to this failure. They key would not turn at all. It worked one moment and immediately stoppedf working. Stranded and had to have the vehicle towed. Tow company had to disassemble shifter to put the vehicle in neutral in order to tow. $645 + for tow and repairs.

- Chandler, AZ, USA

problem #36

Feb 142018

Jetta

  • 117,000 miles

A D V E R T I S E M E N T S

I can't get the key out of the ignition and I can turn the car off.

- Freeport, IL, USA

problem #35

Jan 062018

Jetta

  • 68,000 miles
It is a safety issue that the vehicle's horn started weakening out and it stopped working. I did some research and found that other people who owned an MK6 (2011-2015) Jetta had the same issue across the nation. Please enforce the VW to open a recall for this issue.

- Richmond Hill, NY, USA

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problem #34

Jun 242017

Jetta

  • miles
Turned on vehicle, went to turn on the stereo, and once I hit the 'power' button, it turned on and then the screen went black, resulting in the complete loss of the head unit, radio, blue tooth, and clock. Fuses were checked in both the fuse box and the stereo itself, and no fuses were blown.

- Dover, DE, USA

problem #33

Jul 122017

Jetta

  • miles

A D V E R T I S E M E N T S

Horn does not work & the ac doesn't blow cold right away

- North Port, FL, USA

problem #32

Jul 212016

Jetta

  • miles
The car randomly stalls and has being doing so for over a year has been to several mechanics and they cannot fix the problem the dealership has been attempting to fix the problem since 08/30/2017 and currently has the car while I am carless. I have reached out to corporate and the manufacture and they just reply with emails stating they will get back to

- Murrieta, CA, USA

problem #31

Oct 302017

Jetta

  • 130,000 miles
Key will not turn in ignition on or off.

- St. Petersburg, FL, USA

problem #30

Oct 022017

Jetta

  • 81,000 miles
Key gets stuck in ignition when turning off the engine.

- San Jose, CA, USA

problem #29

Feb 102017

Jetta

  • 87,000 miles

A D V E R T I S E M E N T S

Horn not working can not find fuse diagram anywhere to fix.I do belive that this is a saftey matter.don't have the money to take to VW dealer.I'am familiar in changing fuses and mechanichly inclined.so why would I need to take it to dealer.I should be able recieve a fuse diagram for my vehicicle id#

- Carson, CA, USA

problem #28

Jul 072017

Jetta

  • 28,000 miles
I cannot turn the key off and remove it or lock my car the engine keeps running

- Marietta, GA, USA

problem #27

Jun 182017

Jetta

  • miles
Key gets stuck in ignition when turning off the engine. Vehicle is always stationary and in and park. This is happened many times over the past five years of owning the vehicle, and is now occurring more frequently.

- Boca Raton, FL, USA

problem #26

Mar 152017

Jetta

  • 100,000 miles
Vehicle stationary, ignition locked/cylinder lock malfunction while car on, not able to turn car off. Wheel locked while car on. This occurred twice before.

- Houston, TX, USA

problem #25

May 312017

Jetta

  • 42,500 miles
It's now the 5th time that this happen. The key can't turn off the car! I can turn on the switch without problem, but when is time to turn off will take around 20 minutes to achieve it!

- Paterson, NJ, USA

problem #24

Feb 082017

Jetta

  • 69,500 miles
Upon starting the car on Feb 8, 2017, the radio/nav system/bluetooth system did not work.

- Lakewood, OH, USA

problem #23

Sep 092016

Jetta

  • 55,000 miles
Car stalls with no warning while driving. Fuel smells permeate the air around vehicle after a few minutes of attempted starting. VW denies it is a fuel pump issue. The car has been in a shop for over a month with no fix in sight. Yet VW-America denies claim under lemon law.

- Campbell, CA, USA

problem #22

Sep 042015

Jetta

  • miles
I have issues with the headlights. Every other month my headlight goes out. When I drove off the lot I had one headlight. This has been ongoing for almost 2 years. When I change it the other side goes out. I know thats not normal. And then one day I had been running arrends and made a stop. I was wearing flip flops that day. Well when I went to turn around in my seat to get what was being handed to me from my girlfriend I burned my three little toes ! !!! I immieately went under the steering wheel and seen it was a pipe not covered.I have had many cars and I have never felt any thing so hot under a dash.I had three blisters.each toe had a tiny blister.thats when I seen all the rust everywher or anywhere there is metal is covered with rust.there was a recall on the rear end.I noticed after I took it in that the tires diidnt look even in the back.driver side tire bows inward on the top side and the other side doesnt. The air bag light well thats always on..and when I checked the air filter it smelled like it was in an electrical fire.my horn sounds defective.barely hear it. And the windsheild wiper has aloud noise when operating.

- Sacramento, CA, USA

problem #21

Sep 112016

Jetta

  • 93,000 miles
My key will not be allowed to turn the car on. It will go into the ignition, but will not be allowed to turn at all. The car was parked in a parking lot. It had been driven 20 minutes earlier and throughout the day without a problem. A few weeks ago while parked on a city street the car would not turn off.

- Austin, TX, USA

problem #20

Aug 292016

Jetta

  • miles
I left work to pick up my children 3 times in a short trip the car cut off, it seems as if you don't give gas the car will stall and quit. I have started trying to hold the brake and give gas to prevent from it cutting off at stop lights, the car will also cut off in motion if not given gas. I can't file a complaint everyday but not one day goes by that my car don't cut off

- Sacramento, CA, USA

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