The passenger mirror on my car was fine while I was driving to work and then when I went to change lanes I looked over in the mirror was black and had melted from it being a heated mirror I-€™m guessing but then I can-€™t see anything out of the mirror so it is a major safety issue but the mirror had melted and turned black thank you

- Muncie , IN, USA

The car stop at the stop sign n in the traffic then push start n it worked 4times in a 2years I thought the vw made fir saving fuel. Today the car stop at highway n I almost got killed by sudden stopped. I got panicked couldn't think about anything then push the start it worked again. I Google myself, there are many same problems n reports for 2012 vw jetta. Please help me what I should do. Last year The vw dealer couldn't find anything wrong but there is some problem

- Sutherland, VA, USA

Key gets stuck in ignition and I cannot turn off the engine.

- Littlerock, CA, USA

Key gets stuck in ignition and vehicle keeps running. Takes several minutes before the key is able to be removed with additional pressure and tapping on the key and ignition. Seems to be a common complaint and a recall or campaign should be issued by

- Oconomowoc, WI, USA

Key keeps getting stuck in the ignition. It is unable to turn off the car.

- Decatur, GA, USA

Ignition lock cylinder sticks when turning off and on. The sticking caused key to brake which damaged the ignition and the tumblers inside.

- Metairie, LA, USA

Unable to turn key to turn off ignition. Car is in the Volkswagen service center for the three weeks for repair.

- Lexington, MA, USA

I have a recall for the 37M2-micro switch. I am concerned, the VW dealership does not have any days to let me schedule an appointment. I need help please, I hope it's safe to drive.

- Staten Island, NY, USA

Car ran hot first time air conditioning got hot car was going any faster with smoke from engine. No indicator at all car was running hot. Dealership stated the block mess up. Adjuster came stated theromast which not cover warranty for my car. Why was I never aware my car had these issues

- Baker, LA, USA

The key is getting stuck and can not be removed. Can not turn vehicle on or off because the key will not turn. The vehicle was stationary on a city street. The other problem is that the airbag light is continually on.

- Moreno Valley, CA, USA

Key ignition failure. Key gets stuck in ignition when turning off engine. Vehicle wont turn off and key wont come out of ignition.

- Folsom, CA, USA

The micro switch had been recalled due to being able to take the key out without it being in park. I have tried to make 2 appointments to get fixed and the dealership keeps canceling them and moving it farther and farther back.

- Middletown, IN, USA

As I was driving on the 78 West bound freeway, it sounded like a loud explosion. I pulled over and noticed my sunroof had exploded and shattered. It just blew up with no explanation, nothing hit it.

- San Marcos, CA, USA

I'm still continuing to have problems with this var 2012 Jetta Volkswagen. Up in till recently it was fixed on a recall notice that displayed vehicle right roll even if placed in part and ignition turned off !! unfortunately it happened to my son during christmas 2019. What if there was a body in from that car. This car has been a nightmare and Volkswagen usa knows it. I took it in and was addressed of new recall which relays the same savageness; it was fixed till when ?? [xxx] this caused about 1000-2000 dollars in damage after we had already fixed this bumper with Volkswagen. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hialeah, FL, USA

Head lights are on when temperature is cold. It happens every time and killing the battery. I believe the issue with light switch because when I unplug it at night from the car and re-plug the light switch in the morning, it all works without any issue.

- Concord, NC, USA

I just purchased this vehicle in February of 2019. Since then the vehicle transmission shifts very hard when switching into gears. I drove this car while having my children in the car when the car very violently switched in and out of gears. It was very scary! as I continue to drive to impatient yo get off the nearest exit I noticed the car's speed starting decline even when foot is on the throttle. I pulled over immediately. I was so afraid to drive this vehicle I had the car towed 100 miles closer to home.

- Newport, RI, USA

Car dies at stops or low speeds.

- Little Rock, AR, USA

The key gets stuck in the ignition and you cannot turn the vehicle off. Happens all the time and only my son can turn it off by pushing the key in a certain amount and turning the key just right. Hitting it with a hammer can work but afraid of breaking the key. I have seen online that others have this same issue. When I get gas I can't even turn the car off or when I go into a store if my son isn't with. My husband cannot do it either. Its been happening for about 2 years.

- Plymouth, MN, USA

Key gets stuck in ignition when turning off the engine. You cannot even shut off engine because key won't turn to the off position.

- Austin, TX, USA

Key was stuck in the ignition and could not be removed. Could not turn car off. Car was stationary at time, but in work parking lot. Could not turn car off. Needed new key, new key cylinder, and key cylinder housing. Had to have rental car for nearly 2 weeks.

- Orlando, FL, USA