Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Jetta accessories - interior problems

accessories - interior problem

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2013 Volkswagen Jetta Owner Comments

problem #3

May 012016


  • 70,000 miles


The contact owns a 2013 Volkswagen Jetta. The contact stated that the horn system failed. The vehicle was taken to a dealer where it was diagnosed that the horn system needed to be replaced. The dealer did not specify what caused the horn system to fail. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 70,000.

- Glen Allen, VA, USA

problem #2

Nov 182015


  • 40,000 miles
The contact owns a 2013 Volkswagen Jetta. While driving approximately 45 mph, the horn failed to sound. The failure occurred intermittently and became permanent over a period of time. The failure was not related to the fuse box. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

- Stoneridge, NY, USA

problem #1

Nov 272014


  • 4,500 miles
The contact owns a 2013 Volkswagen Jetta. While parked on the street, the vehicle's horn would not sound and prevented the contact from warning an approaching vehicle. As a result, a crash occurred. There were no injuries and a police report was not filed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The failure recurred on several occasions. The manufacturer was made aware of the failure. The failure mileage was 4,500.

- Tucson, AZ, USA

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