Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.

3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Jetta suspension problems

suspension problem

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2013 Volkswagen Jetta Owner Comments

problem #2

Apr 012015

Jetta

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Volkswagen Jetta. While driving at various speeds, the vehicle hesitated intermittently when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic and the diagnostic monitoring machine indicated the high pressure fuel pump was faulty. The vehicle was taken to the dealer and the diagnostic machine also indicated the same failure. Since the vehicle did not experience the failure while at the dealer, the contact was informed that no repairs would be performed. In addition, the contact received a recall notice for NHTSA campaign number: 14V656000 (suspension). After taking to the vehicle to the dealer, the contact was informed that no repairs would be done, even though the rear end sustained visible damage. The manufacturer was notified of the failures. The failure mileage was 50,000.

- Draper , UT, USA

problem #1

Jan 302015

Jetta

  • 25,800 miles
The contact owns a 2013 Volkswagen Jetta. While stopped at a gas station, the rear axle dislocated from the vehicle. The vehicle was towed to a dealer where it was serviced under NHTSA campaign number:14V656000 (suspension). In addition, the technician informed that the rear passenger wheel wiring harness, speed sensor, the ABS traction control, and the SRS warning lights illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 25,800.

- Miami, FL, USA

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