Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,600 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Jetta wheels / hubs problems

wheels / hubs problem

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2013 Volkswagen Jetta Owner Comments

problem #1

Oct 262014

Jetta 5-cyl

  • 43,600 miles


Upon entering my driveway, my driver side axle trailing arm completely snapped. Car has a clean title, bought it from a dealer used with 9K miles on it. I just found out about the global recall and contacted VW directly, the incident and campaign are so new they don't have everything in place to respond. My feeling is there is a manufacturer defect in the metal used & I find it absurd that anyone would have to wait for a side or rear collision to get this part inspected/replaced. I think any client of VW that has a car listed needs to be taken seriously in this campaign - if the trailing arm/axle would have snapped while I was at speed it could have been devastating not only to me, my family but anyone on the road... I'm continuing to talk to VW because my concern is the metal....and what are the replacement parts made of & when were they made?? I don't intend on paying one cent for this repair & will hold VW responsible 100% for this or any future issues resulting from their defective part/process....updated 11/06/14 updated 7/27/2015

- Agoura Hills, CA, USA

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