10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
26,704 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Volkswagen Jetta engine problems

engine problem

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2016 Volkswagen Jetta Owner Comments (Page 1 of 2)

problem #33

Jun 102021

Jetta

  • miles

A D V E R T I S E M E N T S

We purchased the car in May 2021, within a week, the check engine light, EPC and oil lamp became illuminated. Contacted dealership who "inspected" it and said "nothing was wrong and reset the lights." A few weeks go by and the same thing. We noticed the car was "stuttering" during acceleration. We attempted to bring it to the dealership they couldn't inspect our vehicle because they didn't have "availability". My husband brought it to a local mechanic who recommended bringing it to the dealership again because of the codes it was throwing. We scheduled an appt which was 4 months out. During that time the oil was changed every 1.5 months because the lights kept coming on. Moved to Mississippi and the issues became worse. The vehicle would seem to lose power while driving on the interstate causing a Semi to veer into the other lane because the car went from 70mph to 20mph in a matter of seconds. Brought it to VW of South MS, was told Timing case, sealant, rail, tensioner, gasket, and several other things were needed to be replaced. Was told the vehicle was burning oil, lower timing cover was replaced and found bolts from tensioner broken and metal shavings. Was charged over $2500. 1 week later same exact issues occurred again. Brought it in, reset lights told us "it's fine" Few weeks of the car not being driven, happens again. We bring it back and they inform us of an array of "new issues" charges us $2000 and within a week the car is back for the same exact issue. I reviewed the recalls but it is saying none of them apply to my vehicle but they are the exact things that are going on. It is unsafe to drive the car. My husband will not allow me to drive it out of fear that it will stall and result in a serious MVA. Why isn't VW doing anything about this issue" How many people have to get injured or killed for them to conduct an investigation for this issue"

- Ocean Springs, MS, USA

problem #32

Jun 102023

Jetta

  • miles
Key stuck in Ignition lock cylinder; stuck in the on position with engine running and cannot switch to the off position to remove ignition key. -ALSO, CAR DOORS WILL NOT LOCK WITH KEY IN IGNITION- Note: Other complaints for this same issue are listed under: UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION, STEERING, ENGINE VW dealer estimated a $1100 repair

- Norristown, PA, USA

problem #31

May 142023

Jetta

  • miles
UNKNOWN; once the car started, it would not accelerate, the EPC and Engine warning lights came on; car still starts up The Tire Pressure sensor light has been going off/on, regardless of the tire pressure being correctly set

- Warner Robins , GA, USA

problem #30

Apr 212023

Jetta

  • miles

A D V E R T I S E M E N T S

While driving in the morning rush hour my vehicle lost power. As I pushed on the accelerator the vehicle did not speed up and maxed out at 40 mph. I was not able to keep up with the speed limit or traffic and I pulled over to the shoulder to get out of traffic so that I did not cause an accident. Dealer confirmed that my transmission had gone out. The check engine light came on.

- Edmond, OK, USA

problem #29

Oct 272018

Jetta

  • miles
- Evap System, it is available for inspection upon request. - The check engine light will not turn off because of electrical wiring due to a faulty connection with the Evap system. It has been checked and there are no leaks and I have been told by three locations that it is a electrical wiring issue. Since the check engine light will not turn off I can not be notified if there are other issues that may cause a check engine light to turn on and my family's safety is at risk because I do not know if it is only because of a electrical wiring issue. - The problem has been checked by three local auto shops who have all smoked the Evap system but have never found a leak and have each individually told me it is a wiring issue. - It has not been inspected by the manufacturer, police, insurance representatives or others to my knowledge because the car was sold to me by a dealership anything prior to that event I am not aware of. - They first appeared one week and a half from purchase from the dealership. The dealership said it would not fix it because it wasn't in their books. The check engine light turned on when I turned on the car after that time period. I was not driving when it had turned on.

- Lehi, UT, USA

problem #28

Jul 012022

Jetta

  • miles
At 52,000 miles check engine light came on, car would not go over 50mph, EPC light came on, lights went out. After having car towed to the dealer, had to have EPC, Turbocharger Boost rod / actuator replaced.

- Temecula , CA, USA

problem #27

Feb 042022

Jetta

  • miles

A D V E R T I S E M E N T S

Water pump and thermostat housing inspected and needing to be replaced according to inspection by Volkswagen Welsey Chapel on this 2016 Jetta. The quoted repair needs immediate attention and costs $1025.46. A leaking water pump could also cause the engine to stop functioning while the car is in motion. Even if the driver pulled over, being stranded on the side of a highway waiting for a tow could be dangerous. I notified VW customer care and was directed NHTSA as there is no recall for this cars year. There were not warnings of this issue until noticed at inspection. Volkswagen has yet to issue a recall for this severe problem.

- Odessa, FL, USA

problem #26

Nov 182021

Jetta

  • miles
I got this vehicle at 36,000 miles and I have put 23,000 on it in one year. There have been no warning messages. I was in idle and my RPMs started jumping I put it in reverse ( jumping stopped), then drive to have the vehicle get a mile or two down the road and completely die. I was rear ended. Got it into a repair shop to be told by a certified mechanic it was throwing codes for the camshaft as well as needing an evap purge at just under 60,000 miles.

- Lyman Lake, SC, USA

problem #25

Jan 222021

Jetta

  • miles
Excessive oil consumption over a short period of time - inspected by auto mechanic and VW dealer - no leaks and no buring of oil noted. Loosing a quart over the period of one month after an oil change - warning light comes on but when you are alone on the highway at night you cant always pull over.

- Boston, MA, USA

problem #24

Apr 122021

Jetta

  • 97,700 miles
The contact owns a 2016 Volkswagen Jetta. The contact stated that while driving, she detected an abnormal gasoline odor coming from the air vents inside the vehicle. The check engine warning light was illuminated. The vehicle was not taken to be diagnosed nor repaired. Dothan Volkswagen (2730 ross clark cir, dothan, al 36301) and the manufacturer were made aware of the failure. The approximate failure mileage was 97,700.

- Ozark, AL, USA

problem #23

Jun 042019

Jetta

  • 64,000 miles

A D V E R T I S E M E N T S

Beginning at 60K miles I realized that my Jetta sport 1.8L began to consume oil at a much higher rate than usual so much so that I took it to my nearby dealership and had it looked at. I was told that there were no leaks and that the older VW's get the more they burn oil. However, they referred to the oil burning at around a quart every 5,000 miles but my car is burning oil at 5 times that speed of a quart every 1,000 miles. I have to keep a quart of oil in my car at all times and it is beginnign to become expensive. I travel between states often and do the Arizona-Indiana and back trip once a year so it does have mostly highway miles on it.

- Tempe, AZ, USA

problem #22

Oct 142020

Jetta

  • 65,000 miles
Volkswagon released recall number 24gi on October 14, 2020, the summary of which states, "the fuel rail bolts on affected vehicles may become loose over time. This can result in a fuel leak. Safety risk: Leaking fuel, in the presence of an ignition source, may result in a vehicle fire." As of the date January 19,2021, a remedy for this issue is still not available from either the manufacturer or the dealer

- Bolton, CT, USA

problem #21

Aug 012020

Jetta

  • miles
Seat belts no longer working except for the driver side. Passages side will not lock and pops out. All three back seat belts are stuck and will not release. I've had the car only a year purchased from drivetime. Then my key got stuck in my ignition and could not turn car off had to rush to dealership to find out the issues had to pay for something I have no control over. Then had issues with throttle position sensor, and trubo supercharger issues losing power. Almost was hit my a semi truck on the freeway for losing power to my car. These issues I feel have nothing to do with me a a customer to have to pay for only having the car a year. These issues are life threatening. I was forced to purchased gap and this extended warranty for nothing to be covered! this car is a lemon, especially when it has ignition and engine issues. The car is only 4 years old.

- Beaumont, CA, USA

problem #20

Oct 012019

Jetta

  • 73,000 miles
Shortly after I purchased my vehicle (used at around 73K miles) the turbo failed. I thought that was odd at the mileage so I attempted to submit a claim to Volkswagen. I was denied. My husband was on the freeway when the turbo failed and the car began to slow and lag when he attempted to accelerate. He pulled over and called tge tow truck and when I took it in to volkwagen the service manager suggested that I reach out to Volkswagen to submit a claim because he thought it was too early for that kind of failure.

- Turlock, CA, USA

problem #19

Oct 232020

Jetta

  • 98,000 miles
We have a 2016 VW Jetta tsi 1.4L (EA211 engine) with a manual transmission. At approximately 98,000 miles, fuel started leaking from the fuel rail area, slowly at first, just a scent of fuel. Next day, at the end of the day's driving, the vehicle went into limp mode just before my exit on the highway with a strong smell of gas. It limped 3 miles home and died as I pulled into the drive. When we managed to get it started again it gushed fuel from the fuel rail area. There is a pending recall on this issue but volkswagon declined to do anything beyond a normal paid-for repair with potential reimbursement (not guaranteed) until the recall issues leaving us without a vehicle. We have a video documenting the fuel leak.

- Overland, MO, USA

problem #18

Oct 162020

Jetta

  • 1 miles
Technical service bulletin for a known issue that the active grill shutters are stuck in the open or close position. This could cause the engine to over heat. This can happen when car is stationary or in motion.

- Miami, FL, USA

problem #17

Jun 182020

Jetta 4-cyl

  • 126,000 miles
I drive a 2016 VW Jetta, my epc light came on.when I made an appt with the VW dealer, they did a diagnostic on my car with the code P22630, which is the turbocharger /boost. The cost for the part is about $ 2500. For a car that is only a few years old and having a major repair issue, iam so disappointed and feel not safe at all. How can a turbo charger boost break already!!!! thats my complaint. Anyone else has a problem like that?

- Evans, GA, USA

problem #16

Feb 112020

Jetta

  • 17,044 miles
When driving on the highway vehicle's engine shuts off unexpectedly then brakes and steering won't work properly. No warning lights came on! vehicle did not restart. Called VW roadside assistance and had it towed to South motors VW dealership on South dixie and 179 St. Miami. VW certified technicians can't figure out whats wrong with the car.

- Key Largo, FL, USA

problem #15

Oct 022019

Jetta

  • 34,100 miles
I just bought my Jetta a week ago and as I driving I'm noticing the car takes at least a good 5 seconds to accelerate and when it does accelerate it takes off also when I hit the brakes they don't work I don't believe a car with 34,000 miles should be having these unsafe problems I'm almost scared to drive the car

- North Chesterfield, VA, USA

problem #14

Jun 172019

Jetta

  • 38,000 miles
Key gets stuck in ignition. Can not remove it. My car was on idle for 2 hours and 30 minutes. No one was able to remove my key. I drove it to several mechanic shops

- Neptune, NJ, USA

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