9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
156 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Volkswagen Jetta engine problems

engine problem

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2016 Volkswagen Jetta Owner Comments

problem #3

Aug 022016

Jetta

  • miles

A D V E R T I S E M E N T S

2016 Jetta SE1.4 new for 18 year old son for college. Within a week car was in the shop with electrical issues for lighter and usb shorting out phone + radar while the car was driving. No issue found we drove 1000+miles to school, center console would blink on and off during the trip. New dealer also did not find any issues. Car then started shutting off while driving under 5 mph in traffic in nyc. When coming out of the driveway the rear view camera turned off, the car turned off. VW was called they had him turn off the power by holding the pushbutton and break which restarted the car. New dealer still no issue found. The car continues to loose power all except auxiliary several incidents very unsafe. Was going up a hill and the car shifted into neutral and started rolling back, applied the handbreak the back wheels locked and the car stopped thankfully it was at night and no traffic. Two days later at jfk in the arrival line the car shut off while creeping forward. Took it to another new dealer they kept the car for one week, no issue found. Issues conitued now including slipping out of gear revving to 8000rpm, having to push far down for the break to engage. All the lights turn off while driving intermittently very unsafe. Took it to new dealer they found no issue I refused to pick it up and called VW Corp they had them drive the car for 50 miles finally an error message. They replaced the transmission cylinoid. It is still having issues.the car overheated and the electrical stopped working. He smelled the coolant threw the vents he was about to pull over when the car reved to 8000 RPM and dropped out of gear so he pulled over and slowed down the lights and radio turned off. When he looked the exhaust manifold was glowing red. The car took an hr to cool down and electrical to come back. Back to the dealer again no issues again called VW Corp for complaint.

- Oviedo, FL, USA

problem #2

Mar 152016

Jetta

  • 383 miles
I just purchased a 2016 VW Jetta S 1.4 gasoline turbo engine on 3/5/16. It has under 400 miles on it with light driving. The check engine light came on within a week of purchase and was taken to VW dealer service immediately. I was told issue was "defective brake vacuum and relay". there is currently an NHTSA open recall (23R1) that applies to the 1.8 and 2.0 turbo gasoline engine, but it should clearly include the 1.4 turbo gas engine. This is a major, safety critical issue to sell a car with. Brake failure could likely lead to fatalities driving in either highway or city conditions the Jetta 1.4 turbo gas engine model should be included with recall 23R1, NHTSA campaign number: 15V705000 I feel fortunate that I was not driving the car to experience brake failure, collision or death. This is completely unacceptable in a new car and has caused me to lose faith in the safety of the vehicle.

- Cambridge, MA, USA

problem #1

Jan 172016

Jetta

  • 85 miles
This is the base model S automatic transmission 1.4 tsi. This vehicle doesn't have a gauge for measuring the temperature. Unable to make a decision promptly if the car starts to heat is a safety problem. The car apparently has a mechanism to lower the rpms if the car starts heating and has a light indicating that something is wrong with the cooling system but it is unacceptable that in 2016 you can't see the engine temerature. I didn't notice this while testing the car before doing the purchase and thought it was a matter of configuration but confirmed this with the manual. This car has 85 miles and when running through a slope in rural area if it decides to down shift theres a bump or a knock in the transmutation as if you were abusing the car and the motor or transmission mounts can't hold its force. It really feels awful when this happens. This should happen smoothly but it doesn't. I understand that it will make its own decision of what is the best gear in order to provide enough torque to manage the slope but this is not normal. This could be a sing of future failure and of course an accident can occur. Would like this two points to be investigated by NHTSA.

- Guaynabo, PR, USA

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