Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Passat accessories - exterior problems

accessories - exterior problem

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2002 Volkswagen Passat Owner Comments

problem #3

Jun 142006


  • 85,000 miles


Bought the car new and have had to deal with defective tires, defective ignition coils causing two major breakdowns at highway speeds with children in the car. The last two ignition coils were recalled. The car will not run if it is wet from heavy rain and has to be completely dried before the breaks work properly. Oil pump was replaced 14 months ago, another major breakdown on highway with children. It has broken down yet again...the dealership says it needs another oil pump because of sludge, about $2000, not under warranty because it is past the 12 month, 12,000mile mark. Two other private mechanics told me, replacing the oil pump would only disguise, temporarily the real issue....the engine is junk. It now sits in my driveway because it is not under warranty because I am missing some oil change receipts. Also the blinkers don't work, the rear door won't open, auto locks work intermittently and headlights have been replaced twice and are out again. This was the first new car I ever bought. I bought the car after a divorce because I wanted a dependable car to commute to work and Transport my children safely. The car has 85,00 mi.

- Fall River, MA, USA

problem #2

Nov 282001

Passat 4-cyl

  • Automatic transmission
  • miles
I purchased my 2002 volks Passat gls. I have had nothing but problems with this vehicle. My radio quit, I had the speakers replaced twice, I had the heater blower motor replaced, I had the ignition coils replaced 3 times (recall), wv campaign (recall), sludge in the engine (recall), the right wheel tire hull reinforced (recall). I have talked with Volkswagen corporate office and have an active complaint number. Their customer service is terrible both at the corporate and dealer level. The Volkswagen dealer in auburn, wa is inept and has put the wrong oil in the my car 2 times. I would like volkwagen to buy-back my car or give me a life-time warranty on the car. Any ideas? there have been too many incidents to list just one. It has been an ongoing problem.

- Des Moines, WA, USA

problem #1

Sep 052003

Passat 4-cyl

  • Automatic transmission
  • 13,000 miles
Automatic lock and power window on rear passenger side door are inoperative. Dealer took two attempts to fix it. On the first, they applied some electrolytic grease in the hope that it would be enough. The next time they replaced the motor and lock unit.

- Ann Arbor, MI, USA

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