Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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4.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,612 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Passat accessories - exterior problems

accessories - exterior problem

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2002 Volkswagen Passat Owner Comments

problem #4

Jul 262002

Passat 6-cyl

  • Automatic transmission
  • 500 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Volkswagen Passat. The contact stated that her vehicle was a lemon when she purchased it in 2002. Water enters the vehicle from the sun roof whenever it rains. She received a recall notice, but the vehicle was not repaired according to the recall. The vehicle was taken to the dealer more than fifteen times, but it has never been repaired. The failure mileage was 500 miles. Updated 8/24/09 the consumer was told the water leak was coming from the after market speaker. The headlight tail light and fog light bulbs were replaced. The check engine light illuminated and the coolant bottle had a hairline crack. The heat in the vehicle was not working properly. The technician discovered the heater core had a blockage. The water pump was leaking. Both outer cv boots were replaced. There was a large evap leak at the purge valve which was replaced. The cruise control light was on. The right side valve cover gasket was leaking oil and the alternator was replaced. Updated 08/26/09.

- Hampton, VA, USA

problem #3

Mar 012006

Passat 6-cyl

  • Automatic transmission
  • 57,700 miles
: the contact stated while driving a terrible smell was present and white gases started coming from the vents. It was taken to an independent repair shop where the mechanic determined the heater core needed to be replaced. The manufacturer has been alerted. 04/11/06.

- Searcy, AR, USA

problem #2

Feb 262006

Passat 6-cyl

  • Automatic transmission
  • 52,250 miles
Car is 3 1/2 years old. 52,500 miles. (2500 miles out of warranty) engine coolant flushed/replaced at 40,000 miles as required. Heater core just failed while on the freeway, blowing vapor into the cabin and steaming up the windows to the point the car was barely drivable. VW America would not assist with the repair citing the age of the vehicle. I guess VW considers a car that's less than 4 years old to have significant problems. Repair cost is close to $1300. I will never buy a VW again, and I have already dissuaded a colleague at work from buying one as he was in the market for a new car.

- San Jose, CA, USA

problem #1

Mar 052002

Passat 4-cyl

  • miles
There were numerous problems with this vehicle. The filter and carpet on the back passenger side was replaced. The mlp light had come on and the dealer installed a new vacuum hose. The radio did not work, standing water was found in the back right side of the vehicle under the front seat, the pollen filter was clogged and the air pollen filter was cracked due to the factory, the back door locks refused to open and could not be opened from the inside or out, a bumping noise was heard coming from under the vehicle, the engine revved, the vehicle lurched forward and accelerated at rapid speed all while the brakes were pumped with no response. The vehicle hit a curb doing over 50 mph all while pumping the brakes until it finally stopped 20-30 yards into a field damaging tires, rims and the bumper.

- Columbia, SC, USA

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