Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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fairly significant
Typical Repair Cost:
Average Mileage:
38,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. replace brakes (1 reports)
2002 Volkswagen Passat brakes problems

brakes problem

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2002 Volkswagen Passat Owner Comments

problem #1

Jan 012005

Passat 1.8t

  • Automatic transmission
  • 38,000 miles


The brakes on this stupid car are designed to wear out every 20,000 miles. And, this is the first vehicle in the history of the brake rotor in which the rotor is intentionally designed not to be turned. Every other car in the world has five or six brake jobs in it, because you simply turn the rotors on a lathe, making them smooth and flat again. Not this car. They designed it to have no extra metal on the rotors, so if they overheat or your pads get too low, you have to buy new rotors for $400. For me, it was sudden braking through high water on the road-- the heat, then sudden cold water caused them to warp. Because they can't be turned, I had to replace all of them. The service manager admitted the design choice, and his candid solution was to replace them every 19,000 miles, to avoid the possibility of getting into the rotors.

- , Dallas, TX, USA

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