Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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9.4

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Passat suspension problems

suspension problem

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2002 Volkswagen Passat Owner Comments

problem #6

Mar 202009

Passat

  • miles

A D V E R T I S E M E N T S

We have a 2002 1.8L Passat that was affected by the defective coils in the 2003/2004 recall. Now less than 5 years later, 2 coils failed at once with complete loss of power and all 4 need to be replaced. Luckily we were driving were we could safely get out of traffic but if it had happened on the highway, we could have been killed. I wonder if the replacement coils were also defective.

- Waltham, MA, USA

problem #5

Dec 012002

Passat 4-cyl

  • 7,000 miles
Nar 3-10-03 with the consumer vehicle having less than 7000 miles, many problems occurred, the front and rear windows froze from the inside, the vehicle began to stall, the ignition coil needed to be replaced, the glove compartment flooded when it rained or snowed, also the carpets and pollen filter were damaged due to the flood. The consumers was very disappointed and suggested that a full refund be given or have Volvo to give them a new 2003 Passat, equally equipped as the 2002 at the same purchase price.

- New Haven, CT, USA

problem #4

Feb 112003

(reported on)

Passat

  • Automatic transmission
  • miles
There was no parts available to perform the recall regarding the spring coils.

- North Easton, MA, USA

problem #3

Jan 282003

(reported on)

Passat

  • miles

A D V E R T I S E M E N T S

While driving 3 ignition coils failed causing the vehicle to make a backfire noise and the vehicle shakes violently. Please provide any additional information.

- Lyndhurst, OH, USA

problem #2

Dec 172002

Passat

  • miles
Consumer called complaining about having problems with the ignition coil system. Also while driving the vehicle the vehicle stall and died. Dealer was contacted and stated that the coil package had a problem and they have knowledge of it but there is nothing they can do more then replace the one that is bad.ts

- Washington Township, NJ, USA

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problem #1

Sep 022002

Passat

  • miles
Volkswagen has knowingly installed defective coil packs on 2002 1.8L engines. All 4 of mine blew, and they replaced them with the same type and re-flashed the ECU to retard timing and dwell. This is a known and serious problem that should warrant a recall.

- Marlborough, MA, USA

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