Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,995 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Passat suspension problems

suspension problem

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2002 Volkswagen Passat Owner Comments

problem #1

Apr 262005

Passat 4-cyl

  • Automatic transmission
  • 53,995 miles


I have my oil changed every 5000 miles as suggested. At 48,880 miles my oil was changed with know problems. At 53880 miles my oil change again. But at this change I was told that the front axel boots were cracked and needed to be changed. I asked since it was just 3,000 miles past warranty if this would be covered. Both the dealer and volkswagan said no. I had the axel boots fixed. But after speaking to many people no one has ever heard of axel boots breaking at 53,000 miles. I believe this must be defect with the car, since both axel boots broke at the same time.

- Lexington, KY, USA

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