Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Passat wheels / hubs problems

wheels / hubs problem

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2002 Volkswagen Passat Owner Comments

problem #2

Mar 252005

Passat 4-cyl

  • 15,000 miles


: the contact stated that vehicle was purchased with 3 tires which have a sidewall defect. The vehicle was taken to the dealer where they determined there was a manufacturer defect and provided a pro rate discount on the first visit. The vehicle was taken to the dealer 2 more times for the same problem. The tire manufacturer also determined that the tires needed to be replaced but did not offer service or replacement of tires. Updated 7/13/2006 - the tire split apart at the seam along the sidewall while the consumer was driving 20 mph. Michelin offered prorated adjustment. Another tire, front right, developed a crack about 6 inches long at the seam in the sidewall, tire was replaced. The left rear tire was also cracked at the sidewall. The manufacturer agreed to replace the defective tire, but condtioned replacement on front wheel alignment at outside vendor. The manufacturer refused to refund the cost of the first failed tire.

- Pittsburg, PA, USA

problem #1

Jun 282002


  • Manual transmission
  • miles
E-plus, P195/65R15, dot unknown, original equipment on a 2002, Volkswagen, Passat with 10000 miles. Rear passenger tire blewout at 70 mph. While traveling, the right rear tire disentegrated resulting in damage to the under carriage of the vehicle.

- Auburn, MA, USA

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