Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Passat windows / windshield problems

windows / windshield problem

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2002 Volkswagen Passat Owner Comments

problem #4

Jan 182004

Passat 4-cyl

  • Automatic transmission
  • 5,000 miles


Automobile requires special windshield wipers which are only available through dealers. These are currently on "national backorder" with no time to fulfill. Wipers are generally of poor quality anyway and thus the need to replace to maintain visibility is imperative.

- East Hampstead, NH, USA

problem #3

Nov 062003

Passat 6-cyl

  • Automatic transmission
  • miles
Windshield wipers "bounce"/"stutters" across the wind shield in light to mild rain causing unsafe visibility while driving the vehicle. Manufacturer warrants wipers for period of 12,000 miles, dealer was told about the unsafe conditions, however they did not document my complaint. They always told me that they were ok.

- Springfield, MA, USA

problem #2

Apr 032003


  • miles
Whenever you use the windshield washer, some of the fluid gets into the vent and you can smell it in the cabin and even sometimes taste it as you are driving. I believe windshield washer fluid is toxic. I have two late model Volkswagen, they both do this everytime. I've never experienced this with any other car I've driven before.

- Appleton, WI, USA

problem #1

Sep 292002


  • miles
Consumer states that while driving and when wipers are in motion the wiper arm is causing a crack to appear on the front windshield. Dealer will be notified.

- Greenbelt, MD, USA

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