Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
88,131 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Volkswagen Passat electrical problems

electrical problem

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2003 Volkswagen Passat Owner Comments

problem #1

Aug 262007

Passat 4-cyl

  • Automatic transmission
  • 88,131 miles


Vehicle would not start on Aug. 26. starter cranked but engine failed to turn over and start. Dealer diagnosed as fuel pump failure. Vehicle has approximately 88,000 miles. We were informed manufacturer VW has recalled fuel pumps for this make and model year (2003) but not this particular VIN. We also understand VW originally limited recall to an even smaller batch of vins. We believe the fuel pump defect is more extensive than VW is willing to acknowledge. The repair is currently not under warranty and will cost our family approximately $655 to repair, plus towing and car rental costs. We are lucky the failure occurred during a cold start and not on the road, where we could have been stranded in a desert, a storm, or the middle of an intersection with oncoming traffic. This is a major safety concern. After dealer claimed to have fixed problem on Aug. 29,2007, we took the vehicle home and it again failed to start, or even crank. Dealer has towed it back and is reviewing. Updated 01-15-08. The consumer stated the second failure was diagnosed as a failed battery. Updated

- Felton, CA, USA

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