Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,199 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen Passat accessories - interior problems

accessories - interior problem

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2012 Volkswagen Passat Owner Comments

problem #3

Sep 162014


  • 29,000 miles


The contact owns a 2012 Volkswagen Passat. The contact stated that the driver's seat upholstery began falling apart. The vehicle was taken to a dealer. The contact was informed that it was not a manufacturing failure. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.

- Venturea, CA, USA

problem #2

Dec 132012

Passat 5-cyl

  • 13,598 miles
While driving on the highway, made a short stop and both sections of the back seat unlocked and came down/forward. Luckily nobody was sitting in them. There was nothing in the trunk that would have set off the unlocking bars.

- Moonachie, NJ, USA

problem #1

Dec 262011


  • miles
Recently I drove several new cars (the latest being the 2012 Passat) and found one common complaint: The headrest on these cars are tilted forward way too much with no adjustments available. My understanding is that NHTSA requires vehicles headrests to be higher and close to the head to reduce whiplash injuries. How do you improve safety if it's impossible to find a comfortable driving position? the new headrest regulation forces the driver to slouch forward (and looking down) while driving, causing fatigue to set quickly. For me, the only way to find a comfortable position while driving these new cars are by reclining the seat back excessively (so my head don't tilt forward). This, in my opinion, aren't safe since this position reduces the driver's alertness. With the active headrest technology, why can't car manufacturer's set the headrest at a normal angle? in my opinion the new head rest regulation is an easy and lazy way to reduce whiplash injury without proper research (I.e only based on measurements with no regards to driver's comfort).

- Rochester Hills, MI, USA

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