NHTSA — Latches/Locks/Linkages: Doors: Latch Problems

3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,184 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Passat accessories - exterior problems

accessories - exterior problem

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2013 Volkswagen Passat Owner Comments

problem #2

Jan 072017

Passat

  • 49,368 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Volkswagen Passat. The contact stated that the door latch failed to keep the door closed. The dealer stated that the door latch assembly needed to be repaired (part#5K1-837-015-E). The vehicle was repaired and the manufacturer was made aware of the failure. The failure mileage was 49,368.

- Westchester, PA, USA

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problem #1

Aug 012014

Passat

  • 33,000 miles
The contact owns a 2013 Volkswagen Passat. The contact stated that the front driver side door handle was stuck and failed to open the door. As a result, the front driver side door fractured. The vehicle was taken to the dealer, who replaced the door handle. The manufacturer was notified of the failure. In addition, the child safety lock on the rear passenger side door failed and the door could not be locked. The vehicle was taken to the dealer where the lock was replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.

- Upper Marboro, MD, USA

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