10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
9,466 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Passat seat belts / air bags problems

seat belts / air bags problem

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2013 Volkswagen Passat Owner Comments (Page 4 of 8)

« Read the previous 20 complaints

problem #86

Sep 162016

Passat

  • 110,000 miles

A D V E R T I S E M E N T S

The contact owned a 2013 Volkswagen Passat. While driving 45 mph, the passenger side of the contact's vehicle was struck by another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was destroyed and towed to a body shop. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000.

- Mount Dora, FL, USA

problem #85

Apr 012016

Passat

  • miles
Received notice of airbag recall in April as potentially life threatening. Almost 4 months later, VW will not fix, has no date for a fix, and refuses to disable air bag.

- Plainfild, IL, USA

problem #84

Sep 092016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 15V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Plathe, KS, USA

problem #83

Mar 092016

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chicago, IL, USA

problem #82

Sep 062016

Passat

  • miles
Takata recall.... all Volkswagen dealers in houston area say they do not have a fix for my airbag. There is no waitlist, no way of knowing when this dangerous deadly airbag will be replaced. 11 people have died from it already.

- Houston, TX, USA

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problem #81

Sep 102015

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received two notifications for NHTSA campaign numbers: 15V483000 (air bags) and 16V078000 (air bags). The dealer was unable to determine when the parts would be supplied from the manufacturer. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.

- Houston, TX, USA

problem #80

Aug 302016

Passat

  • miles

A D V E R T I S E M E N T S

I don't feel safe knowing there is a recall of metal fragments that can come through my airbags and there's no remedy with the recall starting in February

- Wilkes Barre, PA, USA

problem #79

Feb 092016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign numbers: 16V171000 (electrical system) and 16V078000 (air bag). However, the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tilton, NH, USA

problem #78

Feb 092016

Passat

  • miles
Takata recall. Over 6 months and no sign of repairs. Driving dangerous vehicle and unable to teach my teenager how to drive! too dangerous.

- Clifton Park, NY, USA

problem #77

Aug 252016

Passat

  • 0 miles
Takata recall. The vehicle still has no repair available for the airbag issue (takata recall). I do not feel safe driving this around and I worry each day I get in to go to work. How can Volkswagen advise customer that it is "okay" to keep driving the vehicle when this recall is deadly to the consumer if the airbags deploy. Please help. Something has to be done in order to solve this fatal problem.

- Bellevue, WA, USA

problem #76

Aug 222016

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Miami, FL, USA

problem #75

Apr 012016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact stated that the recall notice for NHTSA campaign number: 16V078000 (air bags) was received in April of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 10/05/16

- Allen, TX, USA

problem #74

Feb 092016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Indian Trail, NC, USA

problem #73

Aug 132016

Passat

  • 48,500 miles
Recall notice #15V48300; date 08/04/2015; air bags; frontal I was backing the car out of my driveway turning my steering wheel when I heard something rattling around in the steering wheel and then I heard a "snap" or "pop" and then an air bag error alert was displayed on the information panel, the air bag light illuminated, and I lost the electronic controls on my steering wheel. The car is currently at the dealership and the quote to repair the issue is around $550. Unfortunately for me, my VIN is not included in the recall notice 15V483000 for 2010-2014 Passat sedans, so I am called VW to complain and hopefully they can do something to help with the cost of repairs since there are 2010-2014 Passat sedans that are affected by the recall, just not mine.

- Jacksonville, FL, USA

problem #72

Feb 102016

Passat

  • 37,000 miles
Takata recall. Recall started 2/9/2016 & six months later VW still does not have the part(s) to make repair. It's like driving a ticking time bomb. Please help.

- West Chester, OH, USA

problem #71

Aug 152016

Passat

  • miles
The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the dealer was unable to confirm when the parts were scheduled to become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Las Vegas, NV, USA

problem #70

Feb 092016

Passat

  • 86,000 miles
NHTSA recall number: 16V078 recall date: February 9, 2016 manufacturer recall number: 69M9. Manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner. Potential is for, in the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants. It has been 6 months since I received notice of the defect. This is ridiculous to allow drivers to be in harms way for this long.

- Houston, TX, USA

problem #69

Apr 152016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Butler, NJ, USA

problem #68

Mar 012016

Passat 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The dealer was unable to indicate a specific time frame for when the parts would be supplied from the manufacturer. The manufacturer was unable to provide a specific time frame that the dealer would receive the parts. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/21/16 updated 10/26/16.

- Sioux Falls, SD, USA

problem #67

Mar 302016

Passat

  • 31,763 miles
Drivers side airbags failed to deploy in side collision involving a pickup truck that hit the driver's side of the vehicle. The Passat was turning left at the time of the collision and traveling at approximately 5 mph. The pickup was unlawfully overtaking several vehicles and traveling at an estimated speed of 65 mph. The impact was near the front driver's side wheel.

- West Linn, OR, USA

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