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10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
9,611 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Passat seat belts / air bags problems

seat belts / air bags problem

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2013 Volkswagen Passat Owner Comments (Page 5 of 7)

« Read the previous 20 complaints

problem #59

Apr 122016

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

- Sunderland, VT, USA

problem #58

Apr 152016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign numbers: 16V171000 (electrical system) and 16V078000 (air bags) and stated that the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #57

Jul 082016

Passat

  • miles
The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Glendale, CA, USA

problem #56

Jun 012016

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lake Mary, FL, USA

problem #55

Jul 062016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cape Coral, FL, USA

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problem #54

Jul 012016

Passat 5-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/20/16 updated 10/18/16.

- Lake Helen, FL, USA

problem #53

Apr 222016

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Warwick, RI, USA

problem #52

Jun 292016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Baltimore, MD, USA

problem #51

Apr 012016

Passat 4-cyl

  • miles
The contact owns a 2013 Volkswagen Passat. The contact stated that the recall notice for NHTSA campaign number 16V078000 (air bags) was received in April of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 09/06/16 updated 09/08/16.

- San Reno, CA, USA

problem #50

Apr 012016

Passat

  • miles
Takata recall to whom it may concern, on April 2016, I received a safety recall letter from Volkswagen regarding the safety recall 69M9-takata sdi driver frontal airbag. I called my local Volkswagen dealer and they said they still do not have the parts. On May 6, 2016, I called your customer care to express my concern regarding this issue. Today is June 20, 2016 and still do not have a letter from Volkswagen to fix my recall. I am very concern, scared and stressed about this safety recall. As it was mentioned in the letter, ┐takata has reported that the driver frontal airbags are designed to deploy. In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants.┐ I have also read an event where a fatality accident of a young lady from this takata airbag. I am scared for myself and my children when I drive this vehicle. I am a single mother who purchase this Volkswagen knowing and trusting the name of the quality of this vehicle, but now I worry. I drive this vehicle every day. I only ask is to fix this recall as soon as possible. If the parts is truly not ready, at least provide us a rental car while waiting for it to be fixed.

- Daly City, CA, USA

problem #49

Jun 052016

Passat

  • miles

A D V E R T I S E M E N T S

Steering wheel too tight especially when turning right or left. Unsafe feeling. Air bag light on.

- Pasco, WA, USA

problem #48

Jun 152016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lake Worth, FL, USA

problem #47

Jun 012016

Passat 4-cyl Diesel

  • miles
2013 Volkswagen Passat. Consumer writes in regards to no communication from customer service regarding emissions issues or airbag recall repairs. Consumer states wants to be considered for buy-back program. The consumer stated two weeks ago, the nitrogen emissions sensor came on due to the ongoing issue with the emissions system.

- Oxford, ME, USA

problem #46

Jun 142016

Passat

  • miles
As a lessor or 2013 volkswagon Passat SE, I am very disappointed with your company for not informing me about an important recall information, impacting my safety. I see that this recall was issued in Feb, 2016, but I have'nt received any notice until now. Please issue me a credit for this big mistake on your company's part. Please waive all my closing cost and end of lease fees.

- Fremont, CA, USA

problem #45

Jun 132016

Passat

  • miles
The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Pennington, NJ, USA

problem #44

May 182016

Passat

  • miles
Takata recall we received the takata recall letter informing us of potential harm from defective airbags. We called the dealer where we got the car, they were not sympathetic, their response was "we dont know, you'll have to call somewhere else. We were told they do not have parts, so they cannot repair, there is no recourse yet and no loaners will be provided. We called VW Corp, and was advised that in their opinion, the vehicle is not safe to operate, and that they themselves would not put their family in the car and drive under these conditions. They also advised no recourse and no loaner. We called VW credit, they said we would turn our lease in early, but would have to pay early termination fees and possible balance at auction. We do not feel safe driving this car. We shouldn't have to pay out of pocket for a rental for a defect that was not our fault. We would like to either turn in the vehicle with no fees or early terminations, or be provided a loaner or car rental until the vehicle can be fixed.

- Glendale, CA, USA

problem #43

Apr 012016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- North Franklin, CT, USA

problem #42

Jun 022016

Passat

  • miles
Takata recall - I just called VW Corp office and they said they are not providing temporary transportation until the part is in. They stated "NHTSA advised them that there was no danger driving the vehicle until the part comes in which is why VW is not providing a loaner vehicle." Please make it mandatory that these dealers provide a loaner vehicle. It is the right thing to do. I owned a Ford which had a recall for a speed switch. Ford never got the part in so they unplugged it. When I went to have my vehicle serviced at a local garage. They plugged the piece back in. Later than month the switch caused the vehicle to burn down. The vehicle normally was parked in the garage underneath my daughters bedroom but the vehicle was in an accident and was being repaired at the body shop. The night before picking it up it had burnt down there at the body shop. Several people died over that Ford recall because Ford never fixed the issue. We are not protecting the consumer on this takata recall if we are not mandating replacement veh while waiting for the part. Again VW stated nhsta told them the vehicle was okay to drive. At the very least the airbag should be removed so that it does not explode metal objects into someone's face thus killing them. Pls mandate either a loaner vehicle or removal of the airbag until the airbag can be fixed. Removal of the airbag should be an option for the consumer. I have an Acura & they are providing a rental car until the part comes in. It is the right thing to do. NHTSA must make better decisions on behalf of the consumers safety since some of the auto makers are only concerned about there profits. Auto makers are selling new cars with this defective airbag even though legislation has tried to make laws concerning the sale of autos w/ active recalls. I expect more from NHTSA & our govt.

- Tampa, FL, USA

problem #41

May 182016

Passat

  • miles
Takata recall - I received this recall stating that my air bag, should I be involved in an accident, could explode sending metal shrapnel into my face, and this recall has no repair available yet. I contacted Volkswagen asking for a rental until they can repair it. They told me that since no VW owners have had any injuries the recall is voluntary. I find this completely unacceptable. I have to drive this car every day to and from work and with my children in the vehicle. Each time I get behind the wheel I run the possibility of serious injury or death occurring if I should have a collision.

- Monee, IL, USA

problem #40

Apr 152016

Passat

  • miles
Bought car from atlanta luxury motors of union city Georgia and they say they can sell car with recalls if there is no fix status.the air bags sound as if they want to jump out.

- Fairburn, GA, USA

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