10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
9,466 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Passat seat belts / air bags problems

seat belts / air bags problem

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2013 Volkswagen Passat Owner Comments (Page 1 of 8)

problem #146

Mar 012016

Passat

  • 21,000 miles

A D V E R T I S E M E N T S

Takata recall. I bought the car in March 2016 from an official VW dealer in seattle, carter motors. VW had recalled this car on 9 February 2016, but the dealer did not inform me. I subsequently registered the car with VW of America, using a form supplied with the vehicle. I did not hear from VW and they did not inform me of the recall of my car. Once I found out about the recall status (using the NHTSA online tool) I contacted the dealer, but he was not willing to undo the original purchase, offering me half of what I had paid for the car "because it is affected by the recall". this was a $9,000 loss to me (I traded the car in, as I was not comfortable having my 18-year old daughter drive a car with an unresolved issue that has killed 14 drivers so far). I have two complaints: 1. VW of America is obviously not honoring its agreement to identify and contact drivers of recalled vehicles. I provided the vehicle VIN and all my contact details to the company, but never heard from them again. This seems to be in breach of the agreement VW of America has with the NHTSA. 2. an official VW dealer (carter motors) sold me a recalled car, without disclosing this fact. At the very least, that is ethically corrupt. They were subsequently unwilling to remedy this, stating they had "done nothing wrong", and I got to bear the loss.

- Bainbridge Island, WA, USA

problem #145

Apr 012016

Passat

  • miles
The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Blythewood, SC, USA

problem #144

Feb 092016

Passat

  • 25,000 miles
Via usps ( attorney solicitation ) I have been advised there is a problem with the driver's side airbag. Volkswagen has not contacted me concerning their plan for repair. Can you get matters resolved ?

- Greenville, PA, USA

problem #143

Feb 092016

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall summary: Takata has reported that the driver frontal airbag inflator could potentially rupture if the vehicle is involved in a crash where the frontal airbags are designed to deploy. In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants. Safety risk: As reported by takata: In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants. Remedy: Replace driver airbag inflator. Recall status: Recall incomplete. Remedy not yet available

- Cincinnati, OH, USA

problem #142

Jan 102017

Passat

  • miles
Takata recall. An entire year has almost passed since being notified that the driver's side airbag in my vehicle is affected by the takata recall, yet I still have not received any notification on the manufacturer remedying the situation. All the dealer has to do is replace the airbag, that is the remedy! why am I waiting an entire year for the dealer to replace a defective driver airbag that has the potential to kill me if I get into a minor accident?! this is absolutely unacceptable and I demand a remedy free of charge soonest.

- Reston, VA, USA

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problem #141

Mar 162016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mandan, ND, USA

problem #140

Jan 052017

Passat

  • miles

A D V E R T I S E M E N T S

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Tyngsborough, MA, USA

problem #139

Jan 012016

Passat

  • miles
This recall is years old. I have owned this car for quite a while. It has been on the takata airbag replacement list for a long time. My daughter drives this car and I am fearful of her getting into an accident and suffering undue injury because of this recall that has not been rectified. I have called the dealer. They offer no help.

- Weldon Spring, MO, USA

problem #138

Mar 312016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Racine, WI, USA

problem #137

Dec 282016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Valley Village, CA, USA

problem #136

Feb 092016

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall: "recall incomplete. Remedy not yet available". on December 27, 2016, called dealer about airbag error message on dash. Was told there was still no fix, but to bring the car in to see why the error message. Paying for a car that is unsafe to drive. Recall notice dated February 9, 2016. NHTSA recall number 16V078 manufacturer recall number 69M9

- Aurora, CO, USA

problem #135

Mar 152016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received a recall notice for NHTSA campaign number: 16V078000 (air bags). The contact stated that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Utica, NY, USA

problem #134

Aug 172016

Passat

  • 2,056 miles
The contact owns a 2013 Volkswagen Passat. The contact leased the vehicle for five months and later purchased it from the dealer. The dealer advised the contact that there were no recalls. When the dealer stated there was a clock spring recall, they never disclosed that it was associated with the air bag. The contact called the dealer and stated that nothing could be done after she signed the contract. The contact stated that the vehicle was parked in the garage until the dealer disclosed the air bag recall was related to the vehicle. The VIN was unknown. The failure mileage was 2,056.

- Manchester, NJ, USA

problem #133

Dec 172016

Passat

  • miles
Takata recall there is still no remedy for the airbag it has been almost one year and I am driving around with a car that is unsafe.

- Nyack, NY, USA

problem #132

Feb 012016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact stated that the recall notice for NHTSA campaign number: 16V078000 (air bags) was received in February of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Morgantown, WV, USA

problem #131

Dec 152016

Passat

  • 73,000 miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer for a clicking noise in the steering wheel. The contact was informed that the clock spring cover needed to be replaced. The vehicle was repaired twice, but the issue recurred. The manufacturer was not made aware of the issue. The approximate failure mileage was 73,000. VIN tool confirms parts not available.

- Hyannis, MA, USA

problem #130

Dec 152016

Passat

  • 65,000 miles
Takata recall

- Gurnee, IL, USA

problem #129

Feb 022016

Passat

  • miles
Takata recall: My car is currently under the takata recall, driver airbag being affected and I have yet to receive any information from the manufacturer in regards to replacing this defect. It was sent out in February 2016 and I never received notice that my car had a recall. I found out from a family member whom also has the same recall. I would like to be made aware of when a replacement for this defect will be available or to be provided with buyback options on this vehicle, as it is very unsafe to drive with this defect.

- Cumming, GA, USA

problem #128

Jan 042016

Passat

  • miles
Takata recall: Daughter drive car to college. Received recall 1yr ago from 12-12-16 still no air bags available at dealer. How long do we have to wait to fix this car. Does someone have to die in my car first?

- Severna Park, MD, USA

problem #127

Dec 092014

Passat

  • miles
Takata recall hasn't been repaired yet. It has been a very long time.

- Miami, FL, USA

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