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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,089 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Volkswagen Passat drivetrain problems

drivetrain problem

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2014 Volkswagen Passat Owner Comments

problem #8

May 232015


  • 22,000 miles


Pulled out of driveway, accelerated uphill. Sudden loud whine and loss of power. Glow plu G light and check engine light came on. Drove back to house in limp mode, called to have it towed to dealer. Dealer found broken turbocharger.

- Florence, AL, USA

problem #7

Mar 082015


  • 21,755 miles
•miles on car at failure: 21,755 •corrective actions from dealership: Replaced turbo, gaskets, reflash, check particulate filter and replace. •outside air temps at failure:20's – 30's •failure warning signs, if any: Turbo began making horrible whining sound on Sunday afternoon March 8, 2015. Called VW 3/9/15 and took to dealer 3/10/15 for emergency appointment prior to 3/12/15 first available appointment. No warning lights or indicators even after 3 days of driving with horrible noise. •warning lights on dash/mfi: No lights or indicators •problems since replacement: Now at 25,766 miles. Checked oil cap to change oil every 5K instead of 10K now that out of service contract and noticed particles around oil cap. Got magnet and found that many were magnetic. I have videos of the turbo whining before replacement and the magnetic particles identified last evening. Oil was not changed as part of turbo replacement nor were the high pressure lines to/from turbo. Prior oil change at 19,146 for 20K service. No particles around or in oil cap after that service. Turbo occasionally makes a distant whining noise upon startup but stops within a couple of seconds. •did the dealership perform all maintenance and on schedule: Yes (2 different dealers for maintenance. One did 10K and turbo, the other did the 20K). •if not dealership, what oil was used/miles on oil: Oil was not changed as part of the turbo failure/replacement. Oil lines were not replaced either. 5W40 was used for 20K service at VW dealer prior to turbo failure. •do you interrupt dpf regenerators: Try not to as most times I can smell the regen and notice the higher rpms and will continue driving. Have interrupted a couple that could not be avoided due to paying to park in a garage for work.

- Carlisle, PA, USA

problem #6

Oct 062014


  • 500 miles
Purchased a new Volkswagen Passat September 22, 2014. Two weeks later October 6 I was driving on the expressway when abruptly the gear shift into neutral pressed the gas the RPM went to 4 I had to stop. Another two weeks later the same thing happened again.I scheduled a service appointment for November 17 th. On the 14th and 15 th of November the car shift into neutral again, however on the 15 th it happened on a local street driving at about 35 miles/ hour. I took the car for service I was told it was not possible and maybe I hang my pocket book on the changer. I was also told the car is functioning as designed. I took the car and the same night the car abruptly slipped into neutral again. I took the car back and was told nothing is wrong with the car.I explained to the service manager I have a concern for my safety he said " get it out of your head you are not getting a new car or your money back." I have parked the car and have not driven since November 20th except to have it checked by another dealer twice who tells me the car is functioning as designed. I still have the car parked because I cannot be driving scared.

- Hempstead , NY, USA

problem #5

Mar 262015


  • 3,500 miles


Driving on busy city street at about 45 mph when engine shut off completely. Coasted to left hand turn lane where I tried to start vehicle again, but it would crank once then die. Vehicle would repeat trying start with turning over ignition. After a number of attempts and turning everything off, vehicle finally restarted. Too to VW and awaiting response. Previous week, stopped at light in D, but transmission would did not initially engage. After more than a few seconds transmission engaged. When decelerating, generally very rough as you get close to stopping.

- Laguna Hills, CA, USA

problem #4

Jan 142015

Passat 4-cyl

  • 13,000 miles
Catastrophic turbo failure and stater motor failure. Caused by extreme cold weather start ups.

- Topeka, KS, USA

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problem #3

Oct 012014

Passat 4-cyl

  • 7,055 miles
Traveling eastbound on interstate #10 at circa AZ milepost 180 the car without any warning suddenly slowed from 75 to 40 mph and the RPM went into the red line zone <6000 RPM. The sensation within the car was as if the brakes were being applied in a full panic stop. Since the were no brake lights activated or other indication to fast moving motorists, I only avoided an accident (being plowed into from behind) by pulling off on to the shoulder. Any hesitation on my part or had I been in a middle lane would likely have resulted in a multi car/truck pile up. This was an extremely dangerous vehicle failure. Once on the shoulder I consulted the owners manual. The warning light indicated dsg (direkt-schalt-getriebe, I.e. the transmission) overheated. The manual said to let the transmission cool down before restarting the vehicle. In all it was over 6 hours that the transmission was given to cool down to no effect. (this includes the time I waited then after I called for a tow, waited on the tow, and was towed 140 miles to tucson) the problem did not resolve. It was left late that night at a VW dealer in tucson. Late the following afternoon the dealer service department informed me that the car would need a new transmission, that it would have to come from germany and not be available to install for 7-10 days. Germany? the car was purported to have been manufactured in Kentucky. This, on a car I have owned for only 90 days with only 7000 miles! this is a catastrophic failure that could easily place the occupants of the vehicle and other motorists and their passengers in mortal danger.

- Tuson, AZ, USA

problem #2

Jun 252014


  • 2,400 miles
The contact owns a 2014 Volkswagen Passat. The contact stated that while driving at approximately 15 mph, the vehicle failed to accelerate without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 2,400.

- Tamarac, FL, USA

problem #1

Mar 132014

Passat 4-cyl

  • 2,500 miles
The car tends to have jerking movements during slow traffic conditions. The car will not stop smoothly and gives whip lashes after pumping the brakes pedal twice to ensure the car stops. The dsg system fails to engage smoothly while in automatic but runs smoothly while in "sport" mode. We have almost rear ended several cars while driving in automatic due to the jerky dsg gear shifting and poor response time in the braking systems while in stop and go traffic conditions. A VW sales person informed me yesterday that the car is designed for full time "sport" mode on open highways. This is not realistic as large cities naturally have horrific traffic conditions. I fear that this dsg system will cause accidents or even deaths due to the "jerky" response in automatic mode. I have contacted VW corporate and local dealerships to check the car but the dealership maintains the car is working as it was designed. This is a new car and the first car I feared driving.

- Chula Vista, CA, USA

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