Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

4.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,950 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Routan accessories - exterior problems

accessories - exterior problem

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2009 Volkswagen Routan Owner Comments

problem #4

May 092014

Routan

  • 70,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Volkswagen Routan. The contact stated that the doors failed to unlock from the outside of the vehicle. The contact had to utilize the manual lock that was located inside the driver side door handle in order to unlock the doors. The failure occurred on numerous occasions. The dealer stated that the key fob and module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.

- Morreszille, NC, USA

problem #3

Jan 202011

Routan

  • 11,000 miles
Power sliding doors can trap child or pets in their path.

- Broomall, PA, USA

problem #2

Jul 092010

Routan

  • miles
Besides the brakes/rotors now going on their 4th set and the car is less than 2 years old, the front bumper looks like it was about to fall off, many small other problems, this morning my son had his finger caught in the sliding door and the door did not open, it just kept trying to shut on him. This van is horrible! the door has acted up before, but never like this. The decals on the drivers door were coming off at one point and had to be replaced. The tail light already had to be replaced. Water in the front light. Just too many things for a new car.

- St. Charles, IL, USA

problem #1

Apr 142010

Routan

  • 6,800 miles
The rear tailgate of my 2009 Volkswagen Routan opened up automatically while the car was in gear and in motion which, according to the owner's manual, it should not do even if the power tailgate button is pressed. This happened while the car was being pulled into the garage which resulted in the rear windshield shattering upon contact with the garage door opening. The car was brought to the local Volkswagen dealership the same day and nothing was found in the diagnostics that pointed to a failure of any sort. There were previous electrical issues experienced with the car not reported to the dealer, including with the tailgate, that were not as serious and that corrected themselves after shutting off and restarting the car.

- Marblehead, MA, USA

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