While driving in phoenix AZ the van began to shake and steering became difficult. (this has happened in the past multiple times intermittently). Later the same evening brakes began to squeak and grind. Until this day the only issue had been the intermittent shaking while braking. There was no squeaking prior to the grinding. Right rear caliper was replaced along with all front/rear brakes rotors drums and hardware. Cost=$780.55.

- Phoenix, AZ, USA

My wife took our 2009 VW Routan minivan to a VW dealership today to repair inoperable electronic door locks and faulty headlights (separate complain filed), at which time she was informed of an ignition problem recall. The ignition part was placed on order and my wife was told the part had to be shipped from out of state and should arrive within five days. My wife asked, and was informed the vehicle was safe to operate; however, I looked up the recall when I got home from work and discovered the recall specifically states the engine can shut of during operation due to added weight from other keys or key rings on the VW key fob. According to the recall, dealership and maintenance personnel are supposed to inform customers to remove added keys from the fob. My wife had keys on her fob which the dealer mechanic had in his hand during inspections, but the mechanic never informed her of the risk, and allowed her to jeopardize her life by driving the vehicle without the required safety information.

- New Braunfels, TX, USA

The contact owns a 2009 Volkswagen Routan. The contact stated that the emergency brake warning indicator illuminated, which indicated that it was locked. The vehicle veered to the right and crashed into a parked vehicle. There were no injuries and a police report was filed. The dealer performed an unknown repair, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 850.

- North Plainfield, NJ, USA

When the vehicle is traveling near 30mph or even higher than that, when the brakes are applied, it shakes violently. This causes the driver to have to hold the steering wheel very tightly to avoid loosing control. The braking system in general seems to be faulty as the brakes and rotors have had to be replaced/changed every two to three months. It is very expensive to replace these brakes and rotors as well as pay for the labor every few months. This is a great concern and should be considered for a recall.

- Milwaukee, WI, USA

The engine turned to off while I was driving and depowered power steering and brakes. At that point I restarted the car and was able to drive. Took the car immediately to VW dealer, kept the car for 24 hours, and they could not replicate the incident so nothing was done by them. This happened again at 93000 miles on August 8, 2014.

- Jacksonville, FL, USA

Our 2009 VW Routan completely shuts down while driving 3 times now. Not only does it shut down, but the steering and brakes lock as well. On the last occurrence, my wife (with our children in the car) came very close to hitting a parked car in the street. We have taken it to 2 VW dealers so far in charlotte, nc and they state: "we cannot duplicate the issue." Unfortunately, that is not the right answer when you have something as dangerous as this happening to our family car. We have called VW corporate to help 2nd dealership with a resolution, but nothing has been fixed at this time. We are not sure what do at this point, and seems like both VW and VW dealerships are aware of issue, but no one wants to touch it! please help!

- Charlotte, NC, USA

At least twice per month when I drive my van, the steering will suddenly go out, then the brakes will stop working, then it will just shut off. So far it has only happened when I was driving at pretty low rates of speed. I've called the VW dealership several times and each time they say that they haven't heard of anything like this before and want to charge me a fortune just to look at it. With the newest recall, I cannot understand why my vehicle is not included and the dealership still claims that they have no clue what I'm taking about when all these vehicle were made bu the same manufacturer. This has happened so many times, I can feel it in the steering right before it happens. As soon as my steering starts to get tight, I have to hit the brakes right away before they go out, and turn the car off. Usually when I restart the car, it's fine. This is getting ridiculous and I should have to go through this with a vehicle when there is a proper fix. I have 4 children and another on the way and this is not safe.

- Amelia, VA, USA

Where to begin with this car. All 4 valve stems needed to be replaced. I was losing pressure in my tires, and mechanic said they were corroded. Then my tiptronics did not work, also when you shifted in to gear, it didn't want to move. Had the whole shifting lever component replaced. Lots of trouble with the doors not opening right, then when closing the sensor doesn't always work. Almost had my kids get caught in the door. If the car is even on the slightest slope the door won't close. While driving down the road at 55mph the car just shut off. No power steering! very dangerous. I had to rent a car to go on vacation, I didn't feel safe enough to drive on the interstate with it. Happened may times. They couldn't find anything wrong with it. Now I think the transmission is going. I am so frustrated with this car!

- Shoreham, VT, USA

I was driving approx 65 mph on a highway. Without a warning (no check engine light, no battery light, etc) my engine turned off while still cruising at 65 mph. The vehicle still had momentum, but no power steering to safely pull the vehicle over. I had to wait for the road to turn, so I can position the vehicle to stop on the shoulder of the vehicle. I almost crashed into other vehicles, because I had no control of the car other than braking in the middle lane of a highway. Towed vehicle dealer found a blown engine fuse. They replaced the engine fuse. Two hours later, same scenario and same issue came back. Towed back to the dealer, and they believe its a grounding wire. Please investigate this issue. Could potentially translate into major accident or death.

- Rochester, MN, USA

Completely lost control of the vehicle (no power, no power steering) while driving 45mph on a 7 lane major street. Thankfully it was in the early morning hours and I was able to glide across the intersection to a side street where I turned the vehicle off and on and it resumed power. This has happened at least 4 more times since then, usually while idling at a red light.

- Mountain View, CA, USA

Our Routan was only going about 20 mph after pulling out of parking places and turning in to main roads the power steering, brakes, gas all stop working the car becomes impossible to turn the wheel the brakes and gas both do not work and you have to coast to a stop once stopped you have put the van in park turn key off and restart the engine. This has now happened twice in a 2 week time frame extremely concerned with two young children in the back both in car seats. What happens if I am on a freeway and this happens at 60-70mph?

- Converse, TX, USA

Engine shutdown-resulting in loss of steering. During normal driving speed between 15-25 mph, engine shuts down (quits running) during turns (either direction). Male driver of vehicle is retired law enforcement, trained in emergency procedures, during failure it takes extreme effort to maintain physical control of vehicle to bring to a stop. Vehicle will not restart when shifting to neutral while moving, ignition is on when failure occurs. Vehicle can be restarted after stopping and placing in park. Can reoccur without warning. Vehicle has been at Volkswagen dealership for a total of three weeks as of this report. First diagnosis is vehicle ESC system (trouble code for faulty switch). No result. Failed again. Second trouble code indicates problem in dash assembly - waiting for parts expect another 6-10 days for repairs to start. Additional. Writers spouse lost control on 2/24 - into ditch lost a tire. Further incidents of engine shutdown over a period of two weeks during which vehicle has been in dealership for analysis until this last 3 week period. Again - during turns. The engine will shut off - no power with lost of steering control- in turns - living in West Virginia - it is a serious safety problem.

- West Union, WV, USA

The contact owns a 2009 Volkswagen Routan. While making a right turn at 10 mph the vehicle swerved to the right without effort. The anti-skid warning sensor illuminated on the instrument panel. After repeated brake application he was able to stop the vehicle. The vehicle was towed to an authorized dealer for inspection. The technician stated the failure was contributed to the steering angle sensor. No repairs were made because the part was unavailable. The failure and current mileages were 9,000. Updated 12/7/09 updated 12/08/09

- Lee's Summit , MO, USA

Driving approximately 25mph when the one month old vehicle just suddenly felt like someone slammed on the brakes. The vehicle came to a halt. The motor was still running. I got in the car again to move it out of the way and the same thing occurred. Immediately had it towed to the Volkswagen dealership. There it stayed for 13 days. The following problems were repaired/replace: Faulty transmission sensor, replaced sensor. Also, ABS steering angle sensor erratic performance. Faulty steering angle sensor. Replaced sensor.

- Palo Alto, CA, USA