Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Routan cooling system problems

cooling system problem

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2011 Volkswagen Routan Owner Comments

problem #1

Jul 062011

Routan 6-cyl

  • 4,000 miles


Had the van less than 3 months and took it in for service - brakes squeaking and steering pulling to right w/only 4K miles. Found out steering boot was "disintegrated" and needed to be replaced, along with steering pump and related parts. Dealership had no explanation as to why the damage occurred or what could have caused it. My van was in the shop for 28 days waiting for available parts and completing repairs. I have only had my van back a week and it's pulling to the right again. Also, A/C doesn't cool consistently - fades in and out.

- Prattville, AL, USA

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