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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,436 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Volkswagen Touareg steering problems

steering problem

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2004 Volkswagen Touareg Owner Comments

problem #11

Jan 232016


  • miles


The emergency brake alarm was going off more frequently and to silence it I would pull the sping on the brake up. The brake alarm randomly was anoying but not a major concern. I hadn't had any mechanical issues with my car until 01/23/16 I attempted to start my car and recieved an error message the read steering defect and it wouldn't allow you to start the car beyond the error message. I had my car towed to volkswagon mentor Ohio after holding my car for more than a week I was finally offered a diagnosis that the access modular was not functioning meaning the brain of the vehicle wasn't functioning and the VW dealership service department didn't have answer to how this happened they had a $2500 solution to the problem and they were more than happy to assist in replacement of the access modular with there hearty cost. The brain the volkswagon access modular stops functioning and Volkswagen at no fault of mine and I'm charged $2500 plus. Mechanical maintenance I understand but replacement of the vehicles access modular is a repair that I feel volkswgon should cover.

- Mentor, OH, USA

problem #10

Nov 232015


  • 123,000 miles
The contact owns a 2004 Volkswagen Touareg. The contact stated that while driving at 20 mph, the vehicle hesitated and would not increase in speed while the accelerator pedal was depressed. The contact also stated that while making a turn, there was a loud clicking noise coming from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 123,000.

- St Bernard, LA, USA

problem #9

Dec 152014

Touareg 6-cyl

  • 115,000 miles
I recently purchased a 2004 VW tuareg in July 1st of 2014. Immediately upon purchasing the vehicle I began receiving a parking brake alarm when I turned on the vehicle. The alarm would persist until I pushed down on the parking brake. I would also receive an occasional alarm for the tire pressure monitoring system. Then, on December 15, 2014 the vehicle refused to turn on at all. The dashboard display had a flashing steering wheel. I had the vehicle towed to a Volkswagen dealership where the technicians looked it over and told me that the cause of the problem is that two cables touched and shorted out the system. After 3 weeks of holding the vehicle, the cost of repair was quoted at around $3,500 to replace some modules. I was also informed that this might be a recall issue as many other 2004 VW tuaregs have had similar problems.

- North Las Vegas, NV, USA

problem #8

Dec 192014

Touareg 8-cyl

  • 93,000 miles


Came out to 2004 V8 Touareg, and it would not start. Mri reads steering defective workshop. After some research I discovered that this is a common defect in Touaregs and one which VW refuses to take responsibility renders the vehicle paralyzed and due to it being all wheel drive, requires special equipment to even tow it. I am furious. This is a known, dangerous issue and no recall for it - shame on you VW. What if I was with my young children? there is no warning for this failure. All is fine and then wham, it will not start, turn over, shift into neutral, etc. You are 100% paralyzed where you are - be it at a gas pump or a remote dirt road.

- Fairfax, VA, USA

problem #7

Jul 252014

Touareg 8-cyl

  • 112 miles
Wouldn't start so had it towed to northland Volkswagen. There they tested and said I needed steering column replaced and wiring done. Not sure but have never had problems with column not performing correctly but I don't have a clue about wiring inside one. The repairs are $2538.08 and $1567.77 is for the column.

- Cincinnati, OH, USA

problem #6

Oct 032012

Touareg 6-cyl

  • Automatic transmission
  • 114,940 miles
The contact owns a 2004 Volkswagen Touareg. The contact stated that he took the vehicle to the dealer for regular service when he was advised that the brakes needed replacing. The contact was also advised that the bolts to the calipers were fractured along with the steering links, which would also need replacing. The dealer repaired the brake disk, calipers, brake lining, bolts and the steering knuckles. The manufacturer was contacted and they advised him that the vehicle was no longer covered under warranty. The failure mileage was approximately 114,940. The current mileage was approximately 115,000. Updated 11/12/12 the consumer stated the holding calipers not fractured, threads were badly rusted into steering knuckle requiring replacement of driver side steering knuckle. The failures are not duplicated on the right front brake assembly. The consumer has the defective parts. The vehicle has never been operated in off road condition or exposed to salt water. Updated 12/11/2012

- Clinton, WA, USA

problem #5

Feb 172012

Touareg 6-cyl

  • 100,000 miles


I went to start the car in my driveway and a red warning icon appeared on the instrument panel. I looked it up in the owners manual which stated the icon indicated a steering system failure. Further, the ignition key then stuck in the ignition switch/lock and could not be removed. As a result the truck's transmission gear selector could not be taken out of the "park" detent. This resulted in my not being able to get the truck to a position where a tow truck could access the car until the snow melted two months later. The VW authorized repair center diagnosed the problem as a failure in the steering column. Further, they stated that this is a common failure mode for this model and they believed a recall or campaign was imminent. This is a serious design flaw. If it had failed while being driven the results could have been catastrophic. Also VW markets this truck as suitable for off road travel in remote places, if it failed while I was in a remote area, I could have been stranded and placed in grave peril since I would not been able to roll the truck to an area suitable for recovery or flat tow it if necessary.

- Clinton, MT, USA

problem #4

Jan 222010


  • 19,549 miles
Unexpected and sudden electrical malfunction of the steering column lock causing the vehicle to shut down, unable to start or move shifter lever out of gear.

- Newton, MA, USA

problem #3

Oct 102005


  • Automatic transmission
  • miles
Alignment on 2004 VW Touareg is horrible. Taken back at least 3 times and it has never been fixed. Tires are now shot because of the alignment problems. Computer keeps beeping that there is a flat tire when the air pressure is fine when checked. Taken in at least 3 times and it still has not been fixed. Speakers rattle as if they are blown....also....never been fixed.

- Wilmington, DE, USA

problem #2

Mar 222004

Touareg 6-cyl

  • Automatic transmission
  • 150 miles
Since I purchased a 2004 VW Touareg on 2/28/04 I have had various problems with it. The most severe is the front end allignment and brakes. I have had a total of 6 front end allignments since I purchased the vehicule. It is in the shop right now and they can not correct it. This is a an extreme hazard at higher speeds since the SUV pulls hard to the right. I was told by the mechanic that worked on my vehicule that he set the allignment to factor specs and it still pulls to the right. I took it to tire kingdom twice and they did the same and did a high speed balance on the tires as well and it still pulls to the right. Also volkwagon of America put out circular vwa-04-12 stating that there is a factory problem with front end allignments on certin VIN numbers on the Touareg. VW will not acknowledge that there is a problem. I also have trouble with the breaks making loud noise and wearing out fast. Now they are telling me that the rotors are bad. I have complained about the brakes and nothing was done. Also there is condensation on the windshield from the air conditioning and they did have a recall on this, but the trouble still exsists.

- Miami, FL, USA

problem #1

Mar 152004

Touareg 8-cyl

  • Automatic transmission
  • 50 miles
I have recently purchased a 2004 Volkswagen tuareg without driving the vehicle off the parking lot I took it straight to the service manager because the vehicle felt like it was pulling hard to the right. I was informed that it was necessary to put 800 plus miles on the vehicle before they would align the front end. After putting the required miles on the vehicle it was taken back to the dealership with the expectation of an alignment. I picked the car up that afternoon and I was told by the service manager that this car was properly aligned and that it was verified by two individuals who drove to car. This vehicle has a propensity to rapidly pull off the road with almost any kind of crown. The steeper the crown the more radical it wants to pull. This is either a bogus service manager or the Volkswagen Touareg has serious problems that prevent it from tracking down the road in a straight line. I have had bmws, Porsche, GMC Yukon and pickup trucks that stay on the road 100 percent better than this vehicle. I would greatly appreciate some feedback from other owners who may be experiencing the same problem. It will only be a matter of time before this vehicle veers off a road and takes out a telephone pole. This is either an alignment problem or a designed flaw. Sincerely, henry moseley

- Tampa, FL, USA

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