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pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,429 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Touareg steering problems

steering problem

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2013 Volkswagen Touareg Owner Comments

problem #6

May 122015


  • 18,400 miles


The steering wheel has a shake, shimmy, or vibration between 70-80mph. 72mph being the most obvious. It also tends to pull mostly to the right. It currently is in for its 2nd attempt at repair. The first was a remount and rebalance of all 4 wheels as well as "cleaning" the hubs. This was to comply with their own internal tsb. I was told that it was fixed and it is not. I'm waiting to pick it up.

- Newton, NJ, USA

problem #5

Jul 222013


  • 6,000 miles
When the vehicle is driven at speeds between 60 mph - 75 mph the steering wheel shakes back and forth. The steering wheel shake is noticeable to the point that if you take your hands off the steering wheel you literally can see the steering wheel vibrate back and forth. The air pressure in the tires has been checked, the tires have been rotated and the Volkswagen dealer has road force balanced the tires 2X in an attempt to resolve the issue over the duration of a year. The attempts by Volkswagen has not resolved the issue and they have no answer to why the vehicle is not performing correctly.

- Anthem, AZ, USA

problem #4

Oct 032013

Touareg 6-cyl Diesel

  • 931 miles
Continuous (orig. Report date 10/3/13) with two unsuccessful service attempts to date (10/12/13) of a reported steering wheel shimmy/shake [at highway speed between 60-65 mph]. this issue remains unchanged from the original report; as issue continues unaffected by road surfaces to incl. Other variables such as: Pre-dawn, daytime and evening road conditions; weather and temperatures. Vehicle still demonstrates a difficulty in tracking straight across multiple lanes (removing any of road 'crown' influence). Had been able to duplicate after the first round of road force balance of all 4 tires (Goodyear Eagle L2 tires) and a 4 wheel alignment; again at speed between 60-65 mph. Issue has been recorded on video post this first attempted and failed repair.

- Leesburg, VA, USA

problem #3

Aug 232013


  • 4,868 miles


Upon reaching speeds between 65 and approximately 75 miles per hour the steering wheel would noticeably shake back and forth very obviously, so much so that it worried me there was a major issue with the vehicle.

- Philadelphia, PA, USA

problem #2

Jul 292013

Touareg 6-cyl Diesel

  • 210 miles
Vehicle exhibits a steering wheel shake that consistently occurs above 60mph on all road surfaces. At onset, can feel oscillation in hands and arms. With hands lightly on wheel or removed, can visually confirm steering wheel oscillation (cyclical rotation from L to R and back) with about 3/8" total travel at steering wheel perimeter. Cabin also exhibits slight vibration which can be felt in seat. Car does not track well in lane and consistently pulls to the right. VW is aware of problem and addresses it in tsb 44-13-01 from June 2013. Repeated application of the remedies in the tsb have failed to remedy the problem. Substitution of all four wheels and tires from another Touareg that does not exhibit this problem fails to remedy the problem, suggesting that the problem is not the wheels/tires. Issue persists with no remedy to date.

- Wyncote, PA, USA

problem #1

Mar 262012


  • 2,166 miles
We took possession of the veh. On 3/14/12 with 495 miles on it. In the following week we noticed that the steering wheel and column was intermittently shuddering/ vibrating and making a noise. Veh. Was initially taken in @ dealership on 3/27/12. Also had issue with ad blue indicator coming on. Veh was taken back again on 4/6/12 for the same issues and also now pulling to the right and steering locking up and binding while turning. Steering rack was replaced on second attempt to fix. Veh. Brought back on 4/17/12 for same issues except ad blue appears to be fixed. To date veh. Still has recurrent/ intermittent issues: Shuddering steering wheel at both high and low speeds, vibration/ shaking in steering column, whining noise while turning, tightening of steering wheel while turning sometimes requiring two hands to turn the wheel, veh pulls to the right and veh wanders in lane requiring constant correction. The steering overall is very inconsistent. Sometimes there feels like too much lag in the steering and other times if feels like it is fighting itself. There is also a new problem now with the ac making a horrible noise when it kicks on.

- Crestview, FL, USA

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