9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,124 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Volkswagen e-Golf fuel system problems

fuel system problem

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2016 Volkswagen e-Golf Owner Comments

problem #2

Sep 292022

e-Golf

  • miles

A D V E R T I S E M E N T S

Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. I powered the vehicle OFF then ON three time or until the error disappeared. The vehicle was driven to a service location and scanned which revealed 14 error codes (ref. attachment) related to electric drivetrain. This error is a safety related fault and needs to be investigated by a NHTSA and a VW safety engineer.

- Costa Mesa , CA, USA

problem #1

Feb 252016

e-Golf

  • 2,248 miles
I pulled out of my office parking lot and as I was trying to cross into traffic going left, my car died, instrument panel light up like a christmas tree, with a car heading my way. By luck I knocked it into neutral and had enough momentum to get out of the way. Barely escaping an accident. At any moment in the future, I could see this error again: "electrical system failure: Stop!", which kills the motor, and means no brake or steering assistance system (power steering), airbag, safety belt pretensioner, and other vehicle safety features.

- Pleasant Hill, CA, USA

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