NHTSA — Service Brakes Problems

4.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,328 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volvo C30 brakes problems

brakes problem

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2012 Volvo C30 Owner Comments

problem #1

Mar 192014

C30 5-cyl

  • Automatic transmission
  • 23,328 miles

A D V E R T I S E M E N T S

A message that read "ABS brake system needs service" came on in my 2012 Volvo C30 Tuesday, March 18. I called the service dept of the dealership - he said he knew what it was and to bring it in either thurs or fri. I chose Friday morning. Wednesday about 3pm as I was downshifting to slow then applied my brakes there was no braking action. I was able to pull into the left turn lane to avoid running into the car ahead of me and then the brakes engaged. I pulled over and called the dealership. They said bring it in right then. I was a bit flustered and so stupidly drove the car into dealership about 4 or 5 miles away from where I was. When I picked the car the next morning, I asked what the issue was. The service person said that some component of the brake came apart (I don't recall if he said the name of the part) and they put a clamp on it. I asked how long this issue had been occurring - he said for "more than a year". I've subsequently called the owner of the dealership and he was aware of the issue but said there was no recall from Volvo and he couldn't afford to repair the problem on all the C30S until the issue arose and Volvo would then reimburse his dealership for the repair. I then called Volvo customer care April 16th and could not get a straight answer from the person I spoke with about whether or not they were aware of this issue. Clearly I will be selling this car but want to ensure the public is made aware of the possibility of a brake failure on the 2012 C30S. Updated 5/21/14 updated 06/03/2014

- Portland, OR, USA

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