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5.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,620 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volvo S60 seat belts / air bags problems

seat belts / air bags problem

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2002 Volvo S60 Owner Comments

problem #1

Jul 072003

S60 5-cyl

  • Automatic transmission
  • 19,620 miles

A D V E R T I S E M E N T S

The driver's side seat belt lost tension while driving and completely unrolled and was no longer functional. I contacted my nearest dealer which is 30 miles away and they advised that they did not feel the vehicle was safe to drive and to contact Volvo on call. I did this and was told that because the vehicle was still driveable it would not be towed. Volvo customer service advised the same. I followed up with an email to Volvo customer service and to date I have not received any response despite receipt of confirmation of my E-mails. On 7-10-03, I finally drove the vehicle to the dealer with no seat belt. The vehicle had been parked since 7-7-03. The part was ordered and will be available 7-14-03. It seems Volvo had no concern for my safety or the fact that I was driving the vehicle in violation of fl statutes - a company supposedly "committed to safety."

- Pt. St. Lucie, FL, USA

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