Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
42,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volvo XC60 steering problems

steering problem

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2012 Volvo XC60 Owner Comments

problem #2

Jun 182015


  • 82,000 miles


Last evening when turning a corner my finger was cut by the metal portion of the steering wheel. When I got home, I noticed that at the "6 O'clock" position there was sharp metal that has come loose and that is what cut my finger. I did some research and this is a common problem with this car. Also, upon calling the dealer this morning they said they keep a number of the replacement parts in inventory because it happens all the time. Much to my surprise there has not been a safety recall. The dealer said they will work with me on the price, but would not cover it because my car is out of warranty. I really think if people are getting cut this should be raised to a recall level.

- Minneapolis, MN, USA

problem #1

Feb 062012


  • 3,800 miles
Sudden failure of the power steering, amongst others, right in the middle of a crossroads. Very dangerous emergency stopping of the car, engine stopped, all alarms on, steering nearly impossible to use without power. Had to tow the vehicle to service center. Volvo claims this is nothing more than a common place alternator failure (there has been a recall campaign for similar problems with auxiliary belt tensioner). Power steering failed although battery was fully charged. Found on the internet this occurring several times to other XC60 drivers. As alternator failures without any warning are so "common place" and as they can have such very negative impact on safety, why isn't there any battery-based power steering survivability as on most other vehicles?

- 78370 Plaisir France, DC, USA

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