The indicators do not work randomly and we have had near miss accidents. The bulbs are in good working order. The stalk functions correctly. The computer after several seconds flashes up a message that the system has failed. Clearly the system is not safe as it-??s designed. If Volvo are using a computer system to operate the lights it should be sufficiently reliable and fault tolerant to maintain safe operation of the vehicle.

- Ponte Vedra Beach, FL, USA

The door locks FREEZE SHUT in the winter. You CANNOT open the affected door(s). This is a widespread, serious safety issue and Volvo has done nothing about it. A passenger could die if unable to exit the vehicle. Note that both of my rear passenger door LOCKS - not just the door seals, the LOCKS - have done this repeatedly during my ownership. The vehicle is kept out of the elements in a garage.

- Eau Claire, WI, USA

First, the rear passenger side door latch failed at 57k miles, allegedly due to water intrusion. They replaced with a revised part - p/n 32310869. Now at 63k miles, the driver side rear door latch failed in the same way. This compromises safety because it renders the rear seats completely inaccessible. I could not get my children out of the back seat through traditional means. The problem has been confirmed by a dealership and is well documented online. There was no warning or indication when the part had failed. The passenger door stopped working "regularly" (intermittently would not open) a few days before it failed entirely. The driver rear door gave no advanced notice.

- Woodinville, WA, USA

SRS Airbag Service Urgent Drive to workshop light has come on twice. I was told by dealership it is a faulty wire harness where the airbags could possibly deploy if I was in an accident. Volvo does have a recall for the exact issue yet my VIN does not fall in this recall.

- Minooka, IL, USA

While driving the vehicle the "SRS Airbag" warning light comes on, I took the vehicle to the dealership which indicated the "seat harness" would need to be replaced. The seat harness has a integrated chip to alert the airbags to work properly. Volvo has had previously recalls for this issue on 2016 XC 90 vehicles but my VIN isn't included in the recall, I feel they need to expand the recall knowing their are several vehicles having this exact issue. Air bags are federally regulated and this is a safety related issue.

- Minooka, IL, USA

The attached file outlines details - 1.After a recent car wash at a Shell Service Station-€¦..April 5,2021, upon starting the vehicle -€" the computerized dashboard displayed erratic and incomplete information. It attempted to indicate multiple system failures -€" eg brakes, suspension, and others too garbled to understand. The entire driver-€™s console and information center display which were designed to show all of the vehicle operating modes and driver information were compromised and not functioning correctly. The Start/Stop Switch would no longer shut the engine down. I could not get the vehicle to shift out of Park. I found myself quite concerned about a highly computerized vehicle now running with no apparent operator control. I could not be certain whether the engine was being cooled properly from its electrical fans because the cabin was becoming uncomfortably hot. None of the environmental controls worked. Even the electric windows were affected. There were no engine safety indicators of any kind visible working to ensure electrical, engine oil pressure, coolant temperature-€¦.none of the other operator information systems were working properly and the engine still could not be shut down. I found myself uncomfortable getting out of the vehicle since it has so many self-driving, collision avoidance steering and braking functions that could be affected. I did not want to risk being run over by my own car. Nor, could I allow the vehicle to move, possibly on its own-€¦so I sat in it for about 3 hours sweating while waiting for a Volvo Tow Service to arrive. The Tow operator was somehow able to get the gear shift to move and was able to back the vehicle out to the street and onto his truck. He was also unable to shut the engine down and towed it to the Neillo Volvo Dealership about 3.5 miles away, here in Sacramento CA. I had deep concerns about safety with this vehicle being towed with the engine still running. All of the instrumentation remained unusable. The consumer stated after the sunroof clogged d

- Carmichael, CA, USA

When driving my Volvo after it has rained and I begin to break, while on a road with a minimal decline, rain water pours into the cabin. I was told by Volvo service technicians the water is not able to channel through the sunroof channels correctly due to corrosion or clogging in the drainage tubes/sunroof tray assembly. The water pours into the cabin near the intellisafe/rearview mirror area. This event creates a distraction to the driver especially if breaking while on a right hand curve as the water pours out towards the drivers field of vision. For fear of water damaging any electrical safety components, or the integrity of the interior materials I pull over to dry these components. This event occurs when ever it rains.

- Milford, NH, USA

Rear left door spontaneously unlatched and opened while driving with 6-year-old daughter in adjacent seat. Door will subsequently not latch.

- Manhattan, MT, USA

The lcd instrument panel randomly goes blank. This happens while driving at various speeds. So, no speedometer, turn signals, gas gauge etc. Can be seen. Volvo claims a software update should fix the issue but it has not. It has been ongoing for almost one year.

- Waxhaw, NC, USA

The car turned off completely in the middle of the road; the speed slowed down (the car was off) and had to pull to the side of the road.

- Bethesda, MD, USA

The contact owns a 2016 Volvo XC90. The contact stated that while attempting to park the vehicle in park assist mode, the vehicle accelerated in reverse independently and backed into a tree without warning. The contact did not sustain injuries and a police report was not filed. The contact's husband drove the vehicle to smothers european Volvo cars 2881 corby ave, santa rosa, ca 95407 to be inspected. The dealer was unable to diagnose the vehicle. A corporate representative was then sent to the dealer and determined that no safety error had occurred on the vehicle. They determined the cause of the accident to be human error. The manufacturer had been notified and offered no assistance with the failure. The vehicle was repaired. The failure mileage was approximately 45,000.

- Sebastopol, CA, USA

Vehicle experiencing sun roof leakages during rain or snow. This makes driving dangerous when it is raining or snowing. Defects due to poor sunroof design and components causing water to enter vehicle when raining or snowing. Discussions panels on line identifies other owners experiencing this problem with no concrete solutions as most are trials and errors.

- Worcester, MA, USA

The contact owns a 2016 Volvo XC90. While driving 45 mph, the vehicle decelerated to 5 mph and accelerated again without warning. The contact stated that the vehicle was equipped with an autonomous braking system. The vehicle was towed to midwestern auto group (614-889-2571, located at 6335 perimeter loop rd, dublin, oh 43017) where the software was updated. The failure recurred at 75 mph without warning. The contact called byers Volvo at 614-864-0780 (located at 301 N. hamilton road, columbus, oh 43213) and scheduled an appointment for a software update. The manufacturer was notified and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was approximately 220. The VIN was unknown.

- Washington Court House, OH, USA

Stop/start battery failed. Leaked acid. Caused excessive and intense foul fumes into passenger compartment. Made the car intolerable to be in without opening windows and moon roof.

- Lancaster, PA, USA

The contact owns a 2016 Volvo XC90. While driving 60 mph, the vehicle came to a complete stop on its own. The contact managed to steer the vehicle to the side of the road. The vehicle could not be turned off and the gear could not be placed into park. The vehicle eventually shut off on its own. The contact waited a while before restarting the vehicle and then drove to montrose Volvo of cleveland (9600 brookpark rd building C, cleveland, oh 44129, (216) 351-9999). The dealer replaced the electronic control module (ECM). The failure recurred and the dealer replaced and reprogrammed the ECM again. The contact was in the process of a buyback claim. The manufacturer initially denied the claim, but were currently reviewing the claim. The vehicle was left at the dealer. The VIN was not available. The failure mileage was 12,500.

- Medina, OH, USA

Turn signal not stop after blinking lights

- Bellevue, WA, USA

The SUV has had lots of problems with the engine. The engine has stopped without warning numerous times while in motion. It even stopped one time on the highway. The vehicle loses power in an instance and few times we have had to tow the vehicle to our house and to the dealership for repair. Even though this problem has occured over and over (which the dealership has attributed to the pistons misfiring), the dealership can not seem to repair the issue. We have asked dealership/Volvo to buy back the vehicle as it is not driveable at all. Everytime we get the vehicle returned after the repair from the dealership, between 100-300 miles the engine light comes on again and makes the SUV not driveable. We have complained numerous times to the dealership to no avail. The service manager has confided in us that this issue has occured on almost all the Volvo XC90 from 2016 and onwards.

- Gold River, CA, USA

On 22 Dec 2017, while driving my Volvo XC90 hybrid R-design, I received an error light that stated 12 volt battery had an issue. I called the Volvo dealership in sarasota and spoke to the service manager, joe rice to let him know about this issue. While on the phone, an additional error light "ABS" and then a few seconds later a car with a squiggly lanes error light came on. I immediately lost the ability to brake, I lost the ability to steer, I lost the ability to put the SUV into neutral, I lost the ability to put on my hazard blinking light. All I could do is take my foot of the gas pedal but because I was not able to put the SUV in neutral, and had no brakes, I continued to move. The screen on my front console went black and the middle console went black. If I was on any busy road or expressway, I would have immediately been in an accident. Luckily after miles of forced driving, and with the help of the service manager, apply manual brakes by flooring the brake pedal as hard as possible to the floor and tap, not pump. This electrical failure defect is so detrimental that it will cause accidents resulting in death. Volvo has kept my car since 22 Dec and they stated that they are changing out the computer that caused this issue. I'm afraid that Volvo might not disclose this defect to NHTSA and that someone or someone else's family with be in an accident resulting in death. This is a very serious problem and beg NHTSA to look into the matter expeditiously to recall Volvo with these defects. If NHTSA moves quickly, they have the ability to prevent accidents and death. I'm available to provide a sworn statement to the incident and willing to help anyway I can. Thank you for your consideration, very respectfully, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Parrish, FL, USA

My husband, mother-in-law, and three year old son were driving in the vehicle Saturday, February 18th, 2017. As my husband turned down our road he stated he smelled smoke, but didn't realize it was coming from the vehicle. He pulled into our driveway and parked. They then saw smoke seeping out of the hood. My mother-in-law exited and my husband removed my son from the burning car. I came outside to greet them and witnessed this. He then opened the hood and there were significant flames on the driver side posterior area of the engine. He ran for our fire extinguisher while I called 911. He put out the fire with the extinguisher and the fire department arrived within five minutes. They inspected, opened the top cover of the battery and disconnected it. They reported to us that it appeared to be an electrical fire occurring at the area of the battery. After inspection by Volvo and our insurance company, the damage was determined to be caused by rodents chewing on the electrical wiring inside the engine causing the shortage and subsequent fire. The damage was valued and paid at a cost of $11,000 (covered by insurance after deductible). There are multiple articles indicating attraction of rodents to the newer soy-based electrical wire insulation. Https://www.forbes.com/sites/michaeldunne/2017/02/19/rats-new-cars-soy-coated-wires-give-rodents-plenty-to-chew-on/#2C8bcbd780ab www.nbclosangeles.com/news/local/class-action-lawsuit-alleges-rodents-chewing-eating-car-wiring-393480601.html we are concerned for future use and for the safety of others.

- Topanga, CA, USA

At least 3 times, my car has braked itself (at around 50 miles per hour) when there was nothing in front of me. This was very unsafe- if someone had been behind me, I would have been hit. This seems to be the collision mitigation system engaging for no reason. The dealer has said they "fixed it" (don beyer Volvo) but I believe they have just turned the system pretty much off so that it now would not stop if there was a real object in front of me. I had a loaner in which the system was still on and mine no longer works like that. I think they don't really have a fix for this so they just turn it off in the cars that have this defect. This is a major safety issue. Also, have had the navigation system go blank while driving then it shows that you are somewhere else and get stuck there for days. (many other problems also, a noise in the seat (second row) that they maybe fixed after three times but now the second row seat does not work properly (got stuck out of the socket but we got it back in and I think this is a safety issue.)

- Mclean, VA, USA