CarComplaints.com In The News
back to homeWe don't have a PR or marketing budget, so it's always nice to be noticed in the media on the site's own merits!
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Honda Transmission Problems Seem to Persist
New York Times: Wheels
-- January 8, 2011
Michael Wickenden, the owner of CarComplaints.com, said he had almost 2,300 complaints about transmissions on 2001–3 Accords, Civics and Odysseys, far more than about any other component, he said.
"Almost half of the transmission failures occur under 90,000 miles,” he wrote in an e-mail. “One in five break down before the odometer hits 70,000 miles. Many formerly brand-faithful owners write they won’t be buying a Honda again anytime soon."
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Six Degrees of Anger at an Automaker
New York Times: Your Money
-- August 7, 2010
"A Web site called CarComplaints has two pages devoted exclusively to griping about leaky radiators in 2006 Ford Explorers, more than 75 versions of roughly the same tale."
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Airing Their Grievances Online
Star Tribune, Minneapolis - St. Paul, Minnesota
-- July 12, 2010
"Some [consumer complaint sites] focus on a specific product, such as automobiles (www.carcomplaints.com), or an individual financial institution."
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Advocacy Group Reveals Most Useful Websites for Consumer Complaints
WSPA-TV News Channel 7
-- June 22, 2010
"The CFA report also recommends specialized websites for consumers interested in automobiles like CarComplaints.com. They post current car problem trends and even tally up their worst complaints on record."
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Gripe About Companies, Products: Free Web Sites
CBS News: The Early Show
-- June 22, 2010
"There are plenty of other complaint destinations online ... many of them with very specific areas of coverage, such as CarComplaints.com."
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Online whining: Does it really work?
MSNBC: Red Tape Chronicles
-- June 8, 2010
"While generic complaints sites are often the best place to whine, there are exceptions in some specific industries -- auto complaints are often better placed at CarComplaints.com, for example -- so be sure to look for a site more focused on the target of your complaint. For example, I recently had an electric window regulator fail on my out-of-warranty 2007 Jeep Liberty ... and used the site to find out that Chrysler is honoring out-of-warranty claims... That saved me a $500 repair."
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Tips for Searching for Complaints Online
New York Times: Your Money
-- June 7, 2010
"[The Consumer Federation of America] also recommended that both shoppers and complainers check out more specialized complaint Web sites for whatever type of product they were researching or complaining about, especially if it was cars (for cars, for instance, they recommend starting with carcomplaints.com)."
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Consumer Complaint Websites: An Assessment
Consumer Federation of America
-- June 7, 2010
"For some complainants and shoppers, however, we also urge the use of other more specialized websites. That is especially true for consumers interested in automobiles, who should begin with carcomplaints.com."
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Top 100 Web Sites of 2009
PC Magazine
-- July 27, 2009
"If your 1979 Pontiac Trans Am is making strange noises like it's haunted by angry ghosts, you could take it to a mechanic, or you could go to CarComplaints.com to see if it's a common ailment and how much it might cost to fix. The site has a database of complaints searchable by make, model, and year, and even has special sections for the worst and most amusing complaints."
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Used Car Lemons and Lemonade
US News & World Report & Yahoo Autos
-- June 2009
"CarComplaints.com finds that some Civic owners have had transmission problems with the 2001 and 2002 models..."
"But according to CarComplaints.com, car owners have recounted problems with the third generation of the Explorer -- made from 2002 to 2005 -- for cracked window panels and faulty transmissions."
"Meanwhile, CarComplaints.com shows many Sebring owners have reported problems with the engine, air conditioning and heating systems and airbags on both the 2001 and 2002 Sebrings."
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Dodge Ram Owners Report Dashboards Collapsing, Cracking
WKMG Local6 News, Orlando FL
-- April 30, 2007
(CarComplaints.com screenshots at 2:15 into the story, but no direct mention.)