Took the BMW 745li in to the dealership for slow to start cranking and second opinion. Also wanted the dealership to review airbag light and dsc. Upon review by the dealership, all four door tags and szl (comfort access) is causing battery drain and must be replaced. Also was quoted that the cluster needed to be replaced and a fuel line leak is present. After speaking with a manager, it was decided that they were not sure if the door tags and szl would assist with clearing the slow crank. I opted the service from that dealer and decided to pick up the vehicle. After driving about 5 miles, I realized that the car reeked of gas. This was not an apparent issue when driving the vehicle in to the dealership. The dealership has caused more hardship than assistance.

- Hardeeville, SC, USA

The contact owned a 2005 BMW 745li. While driving 65 mph, the vehicle veered to the left and crashed into a guardrail. In addition, the vehicle slid to the right and flipped over onto the passenger side. The air bags failed to deploy. The driver sustained a neck injury and medical attention was required. A police report was not filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 126,119.

- Horseheads, NY, USA

Dynamis drive inactive light comes on until the car is shut off and restarted but it won't store the code. BMW said that this can't happen so when it happened I drove the car to the dealer and he saw it was on but as soon as he shut the car off and restarted it the light was off and the code gone. The car acts like a big boat when this happens and can cause you to lose control because of the way it moves side to side.

- Lombard, IL, USA

My BMW is still dead as a door knob sitting where it was last sitting after I had gotten it from the BMW service department last going on about 2 months ago. Some of the lights on the dashboard that are still flashing on and off before and after the new batteries were installed 1. transmission failsafe drive moderately 2. dynamic drive inactive 3. engine overheating light was going on and off continuously. 4. the recharge battery light was still flashing on and off. Note: Now the engine overheating light is going on and off continuously, and the recharge battery light has come on again after the new battery has been installed by BMW. Also as mentioned earlier, it is hard to get my car to shift into the drive and reverse gears as well as to put my car into park. As of now, my BMW is still totally inoperable. The car is so dead now that even my key will not stay in the switch when I attempt to try and crank it. My key just bounce right back out. I had my insurance company roadside service to come out and try and give it a jump off about 2 weeks ago. They did, the BMW cranked, but my partner could not get it to go into the drive nor reverse gears. I don't know what it going on with my BMW. All I know is something is wrong with this car and it desperately need to be fixed or totaled out. The catch is, the BMW service department here keeps telling me and the young lady that hit my car insurance company nationwide, that they can't find anything wrong with my car even after they have performed several diagnostic tests on the car. So as a result they will not say that what is going on with my car is accident related.

- Cantonment, FL, USA

My BMW is still dead as a door knob sitting where it was last sitting after I had gotten it from the BMW service department last going on about 2 months ago. Some of the lights on the dashboard that are still flashing on and off before and after the new batteries were installed 1.transmission failsafe drive moderately 2.dynamic drive inactive 3.engine overheating light was going on and off continuously. 4.the recharge battery light was still flashing on and off. Note: Now the engine overheating light is going on and off continuously, and the recharge battery light has come on again after the new battery has been installed by BMW. Also as mentioned earlier, it is hard to get my car to shift into the drive and reverse gears as well as to put my car into park. As of now, my BMW is still totally inoperable. The car is so dead now that even my key will not stay in the switch when I attempt to try and crank it. My key just bounce right back out. I had my insurance company roadside service to come out and try and give it a jump off about 2 weeks ago. They did, the BMW cranked, but my partner could not get it to go into the drive nor reverse gears. I don't know what it going on with my BMW. All I know is something is wrong with this car and it desperately need to be fixed or totaled out. The catch is, the BMW service department here keeps telling me and the young lady that hit my car insurance company nationwide, that they can't find anything wrong with my car even after they have performed several diagnostic tests on the car. So as a result they will not say that what is going on with my car is accident related.

- Cantonment, FL, USA