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NHTSA — Air Bags: Frontal: Driver Side Inflator Module Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
120,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Buick Regal seat belts / air bags problems

seat belts / air bags problem

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1996 Buick Regal Owner Comments

problem #1

Jan 192006

Regal 6-cyl

  • Automatic transmission
  • 120,000 miles

A D V E R T I S E M E N T S

On January 21, 2006 at 7:10 am, while I was driving on U.S. 1, a busy street during rush-hour traffic, my driver side air bag deployed. There was no crash involved nor did my car come into any contact with any object. I didn't even apply the brakes. There was absolutely no reason for the air bag to deploy. When the air bag deployed, it hit me in the face and burned my hand. For about five to seven seconds I did not know what had happened. It was like I heard an explosion and then whoosh, the whole bag was in my face. I was cruising in the middle lane of light traffic, and fortunately, was able to stop, then pull over out of traffic to find out what happened. I then called my local Buick dealer and complained to service writer "paul." He told me to get my car to him at my cost next Tuesday, and he wanted to charge me for diagnostic. This means I have to pay for something that was Buick's fault -- investigating a defective product. I do not believe this is acceptable customer service.

- Port Saint Lucie, FL, USA

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