NHTSA — Electronic Stability Control Problems

2004 Cadillac SRX (Page 1 of 2)


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
67,592 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Cadillac SRX brakes problems

brakes problem

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2004 Cadillac SRX Owner Comments (Page 1 of 2)

problem #32

Sep 082016


  • miles


I bought the Srx used in September and since then I have had one issue after another. If I accelerate too quickly my transmission, (I think), has a very loud ratcheting/popping sound. My service suspension system error msg comes on every time I start my vehicle. I have read that this could be related to the air compressor not working or faulty sensors. My service stability system error msg also comes on every time I start my vehicle. This seems to cause the traction control feature to mess up, which then on occasion when I press my brakes, even slightly, my brakes lock up and I skid for just a second. My power steering fluid seems to continually leak or the pump is bad. I have refilled my resovoir many times and I constantly have a very loud "whining" sound. My power steering system also seems to go out occasionally and my vehicle is very difficult to turn.

- Columbus, OH, USA

problem #31

May 142016

SRX 6-cyl

  • Automatic transmission
  • 146,152 miles
The contact owns a 2004 Cadillac Srx. While driving 45 mph, the vehicle vibrated, the wheels seized, and the electronic stability control warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the stability sensor at the end of the steering column and a sensor in the rear passenger side wheel needed to be replaced. The vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 146,152. Updated 08/03/16 the consumer stated while driving home, the vehicle made a hard left, causing him to violently go into an uncontrollable skid. When he hit the brake, the vehicle vibrated. Updated 08/10/16.

- Fort Lupton, CO, USA

problem #30

Oct 152014


  • miles
Since Oct. 2014 I have had issues with the"stability system" to be serviced yet it works"?" the hood hasn't ever stayed up which had been a pain being starting a couple months ago the battery starting having issues in the cold weather. Something is draining it and I don't know from where.

- Saint Paul, MN, USA

problem #29

Sep 102015


  • 205,678 miles


Service theft system came on one day and it wont give me the key back I have to take it out manualy also wont read miles, temperature, fuel and sometimes while on the road it will die completely, it reads service theft system and service stability

- Baytown, TX, USA

problem #28

Aug 012015


  • 125,000 miles
Power steering engages on its own and causes problems when I am turning into traffic. There is a problem with the power steering pump that is causing it to turn only when in motion and it is still hard to turn.

- Killeen, TX, USA

problem #27

Jun 042015


  • 120,000 miles
The contact owns a 2004 Cadillac Srx. While driving 65 mph, the stability control system engaged and the vehicle begun to fishtail. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

- Carpage, MO, USA

problem #26

Mar 152013


  • 112,000 miles


At any speed and at least 100 times or more, the vehicle stability control activates and causes the vehicle to pull to the left. At freeway speeds it can be a very strong pull to the left and it also makes a noise. The dealer doesnt seem to know why. When the stability system kicks in at 60 to 70 mph and it pulls to the left so hard it it is dangerous, it also makes a sound but I dont know what the sound is. It is dangerous as I have to correct for the sudden pull to the left. I also researched this on the internet and found that many people are having the same experience as me. I believe that there should be a recall on this problem and it should be solved. If this rapid pull to the left gets any worse, I believe it is possible that it could cause a wreck or roll over due to over correction of the pull to the left. Please investigate this problem.

- Cottonwood, CA, USA

problem #25

Dec 032014

SRX 6-cyl

  • 37,000 miles
The stability system engaged message displays as I am driving. At first it was only at speeds over 45mph. Recently it comes on at any speed during any road or weather conditions. When the message appears the car sways as if a gust of wind is blowing the car. At times I hear a grinding noise as well. I have almost lost control of the vehicle when this happens and I am driving on the interstate at speeds over 60mph. Once the message appeared as I was applying the brakes and there was a deep grinding noise and feeling. The movement the car makes when the stability system engages makes the vehicle very unsafe to drive. I have taken the vehicle to 2 different repair shops (one being an authorized Cadillac dealership) 3 different times, spent over a thousand dollars in repair attempts, and no one seems to have an answer how to fix the problem. The car is unsafe to drive with such unpredictable conditions. There has to be an answer to this potentially fatal defect on this vehicle.

- Madison, MS, USA

problem #24

Feb 282013


  • 95,000 miles
On several occasions the stability system has engaged on its own, causing my car to brake on its own and swerve and skid to the right and left, brakes shudder and goes from 70 mph to 30 in a few seconds... it has happened at different speeds in different climate conditions. The message on screen says stability system engaged, then traction engaged, which I have turned off. I brought my car into a dealer after the first experience and they replaced the stability system sensor, at a cost near $600 to me! a couple weeks went by with nothing wrong, we moved across Texas and now its happening daily!!! the dealerships don't know what is wrong and 'havent heard any complaints like mine', which I find very hard to believe after reading the complaints listed here and in other blogs/websites!! this is a very dangerous problem that GM really needs to fix, I drive my kids around in this car and depend on it to get me to and from work safely not veering me off road possibly causing a major accident!!! I like many other people work hard to pay my car note and cant afford $600 'fixes' that dont fix!!!

- Hemphill, TX, USA

problem #23

Apr 052011


  • 75,000 miles
Service stability system lights on display, car shudders as brakes ramdomly apply at any speed, pulling steering to left or right. Service ABS on display, traction control off, and service car soon all on display. Car has had transfer case failure, all 4 hubs had bearing failure, brake booster failure, power seat module failure, and.

- Heber Springs, AR, USA

problem #22

Sep 032012

SRX 6-cyl

  • 11,200 miles


Every time I start my car I get service brake assist and service stability sys" and I called my mechanic and he said he has read a lot of complaints about this. After researching I did not want to go spend a lot of time and money since it seams no one has the answer to our problem. My car seams to run good it is just scary to think there might be something really wrong with my car. I hope you guys can get the answer to our problem [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bladerunner1@Insightbb.Com, IN, USA

problem #21

Nov 072011


  • 130,000 miles
Electronic stability control turns itself on for no reason and causes steering issues. At high speeds this could lead to a serious accident. I am afraid to drive my car. I have been to the dealership and they act like they have never heard of this problem before, but I have seen and heard of other cases. Please look into this.

- Nampa, ID, USA

problem #20

Sep 082010


  • 84,652 miles
When driving the car begins to shake and pulls hard to the right. At the same time the stability system engaged message pops up. It does this constantly, I never take a drive without the message appearing. This morning the same happened on the way to work, but the worst ever. I almost lost control of the car and swerved in front of a school bus on the freeway. I attempted to accelerate but the car acted like a combination of having a flat tire and running out of gas. Reading Cadillac Srx problem with stability system thread on edmunds.com, I realize that this is a manufacturing issue. Thankfully no one has died yet, but after this mornings incident, the outcome if I would have hit the school bus going 60 on the freeway, could have been tragic.

- El Paso, TX, USA

problem #19

Feb 132007


  • miles
Having problems with my Cadillac Srx 2004 model, it seems many are... my "traction/ stability control" came on going 70 mph up a hill (which I live in a valley so if you go off the road you might drop 100 ft) with a vehicle behind me, my vehicle wouldn't accelerate the vehicle behind me almost rear ended me and my 3 children, when I finally got it to the shoulder and stopped it began idling very rough, I turned off the vehicle waited a few min and turned it back on and all was fine, this is very unsafe!! this problem needs to be investigated and recalled before someone gets killed!! we called the GM dealership that we recently had replace our transfer case (for yet again another recurring problem in this vehicle) and were told to wait until it happens a few more times before bringing it in"!" this is my only transportation and it is parked, I refuse to put my children in an unsafe vehicle I'd rather walk!

- Canadian, TX, USA

problem #18

Apr 032011

SRX 8-cyl

  • 105,000 miles
While driving on a straight stretch of interstate on dry pavement, the stability system intermittently engages causing the ABS to engage. The vehicle will veer to one side (has gone both R and L) as the ABS applies the brakes and the stability system attempts to correct for a problem that doesnt exist. The "stability system engaged" message appears on the touch screen. Additionally, the stability system will engage (again, "stability system engaged" message appears) without the ABS engaging. This will often cause a slight course correction, but no dramatic veer to one side. The ABS recently engaged 2 times during a 90 mile trip with the stability system engaging (no ABS) an additional 6-8 times. At no point were road conditions impared in any way. Weather was mid 60S-low 70's and sunny. The issue occured without the crusie control on (first time, ABS engaged) and with the cruise control on(ABS never engaged). When the ABS engaged, the vehicle would veer enough to move partially into another lane. Had there been more traffic, I could have easily been involved in an accident at highway speeds. Speeds at the time of the incidents varied from 55-70.

- Kingsport, TN, USA

problem #17

Jan 012011


  • 79,000 miles
The contact owns a 2004 Cadillac Srx. The contact stated that while driving approximately 55 mph, he noticed that the "service stability system" light illuminated on the instrumental panel. The vehicle then began to veer either to the left or the right. The vehicle had not been inspected by a dealer nor had it been repaired. The failure mileage was approximately 79,000. Updated 2/23/11 updated 07/11/11

- Jamaica , NY, USA

problem #16

Jan 052009

SRX 8-cyl

  • 65,000 miles
My traction control/stability system will engage while I am driving down the road unless I manually disable it. This could very easily cause an accident because the car will be jerked and pulled either to the left or right. It began in January of 2009 and continues to do this even after trying many things to fix the problem.

- Golden, MS, USA

problem #15

Oct 102010

SRX 8-cyl

  • 60,000 miles
My 2004 Cadillac Srx when driving at highway speeds at approximately 65 mph, the stability control system engages causing the driver to lose control of the vehicle for several seconds. Car vibrates, steering wheel stiffens where you can not steer, brakes are engaged, and slows down 5-10 mph instantly causing traffic behind you to back up and could run into you. If it were to happen in wet conditions the vehicle will lose control and spin into traffic causing serious injury or death. It is very scary. It happens almost every five miles and stability control must be disengaged to prevent from happening.

- Kent, OH, USA

problem #14

Sep 302010


  • 75,662 miles
I have a 2004 Cadillac Srx. A few days ago the "stability system engaged" message started appearing on the display screen. It is occurring several times as I drive. The car all of a sudden makes a noise and jerks and the message flashes. This happens on the highway and general roads. It's scary and I feel unsafe in the car with my young children.

- Torrington, CT, USA

problem #13

Sep 092010


  • 40,000 miles
2004 Cadillac Srx has "service stability control" message come up and reading several forums, seems to be a common occurrence with these vehicles. From what I've read, the condition gets worse to the point of endangering the driver and passengers. There needs to be a recall to fix this problem before people start getting injured. Also keep getting "check tire pressure" warning without the tires being low.

- Houston, TX, USA

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