NHTSA — Visibility: Sun Roof Assembly Problems


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
98,733 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Cadillac SRX accessories - exterior problems

accessories - exterior problem

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2007 Cadillac SRX Owner Comments

problem #3

Nov 292014

SRX 8-cyl

  • 66,200 miles


While driving on interstate, cruise control set to 68 mph., approximately 6:25 P.M., temperature in mid 60S, all windows rolled up, environmental set to 70, the ultraview sunroof of our 2007 Cadillac Srx imploded into the passenger compartment. There were no vehicles in front of us, so no debris tossed up, wife and son received small cuts to face and arms, no medical attention required. No foreign objects found when cleaning car to take to dealership. No indications/sounds sunroof was damaged and about to give way. Car had just come from dealership for 60000 mile milestone service and repair of small items.

- Magnolia, TX, USA

problem #2

Nov 252013

SRX 6-cyl

  • 130,000 miles
Hello, the reason for my email is that just this past Monday, November 25 of 2013 the sunroof to my 2007 Cadillac Srx exploded while driving on the freeway with no explanation. This happened around 8pm on a cold and drizzly night. Big chunks of glass fell all over my husband and I leaving us with minor scratches, fortunately no one was severely hurt. The following morning of the incident I went online and came across several identical incidents with the same make and model of car, as well as others. We took the Liberty of contacting GM corporate headquarters as it seems this may possibly be a factory defect. The vehicle is currently at the dealer ship but as of right now there has not been much help, much less an explanation. My biggest concern is the safety of the vehicle being that I am 8 1/2 months pregnant and this is our only vehicle. How safe will this be for my family? I do not feel comfortable and I am not at ease that I have not heard from the local Cadillac dealership where all I have heard from them is an issue of how many miles the car has at the present time and not the fact that this was a life or death situation. The purpose of this is to seek out any kind of help, information, or advice as to what we can do to have this situation resolved. Thank you so much for your time and hope to hear from you soon.

- Alamo, TX, USA

problem #1

Nov 212012

SRX 6-cyl

  • 100,000 miles
I was driving on tx highway146 on 11/21/2012, the morning before thanksgiving, the sun-roof suddenly exploded; it was as loud as a gun shot if not louder, the sound startled me that I veered out of my lane; luckily, there was no one else on the road. Even though I was shocked, no one was hurt. I don't think it is an isolated incident but Cadillac is not going to do anything about this unsafe sunroof.

- Seabrook, TX, USA

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