2013 Cadillac SRX accessories - interior NHTSA complaints: Equipment Adaptive

NHTSA — Equipment Adaptive Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Cadillac SRX accessories - interior problems

accessories - interior problem

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2013 Cadillac SRX Owner Comments

problem #1

Jun 122015

SRX 6-cyl

  • 49,000 miles


Ongoing issues with the vehicle transmission and speedometer since the vehicle was purchased. The vehicle was returned to legacy Chevrolet (legacy automotive of columbus, llc) reference invoice # [xxx] more that five (5) times for the same issues. Issues range from: Due to inadvertent acceleration of the engine, the speedometer read that it is traveling at 160 miles an hour when traveling at approximately 70 miles and hour. Speedometer gage does not reset and vehicle accelerates causing the transmission to lag in it's acceleration response time. To back up gallery camera error waning codes on June 18th I contacted General Motors regarding my vehicle problem and issues with getting assistance from legacy Chevrolet (legacy automotive of columbus, llc). I have been working with [xxx] a supervisor at General Motors, case # [xxx] who can be reached at 18667905700 ext # [xxx], [xxx] contacted legacy Chevrolet (legacy automotive of columbus, llc). About getting help through my current warranty to fix the issues with the car, he was informed by [xxx], that they will not be able to provide me a loaner car per the dma. And service manager advice, with the knowledge that there is clusters are on restriction so we can not get one issue with the vehicle and that they "are on restriction so we can not get one" ([xxx], legacy automotive warranty administrator) see email above. Current situation: On July 8th, I contacted gneral motors about the recall on VIN: [xxx] and to verify that the cluster display was ordered and that the known issues was fixed. The findings are as follows: There has been more than 10 recalls on this vehicle. Still no resolution to the problem. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Phenix City, AL, USA

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