really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
37,538 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chevrolet Cruze brakes problems

brakes problem

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2013 Chevrolet Cruze Owner Comments

problem #20

Jun 202016


  • 25,000 miles


The contact owns a 2013 Chevrolet Cruze. The contact stated that the stability control warning indicator flashed, the radio shorted, and various warning indicators flashed. The steering wheel seized each time the failures occurred. The vehicle was taken to an independent mechanic who was unable to replicate and diagnose the failures. The manufacturer was notified. The approximate failure mileage was 25,000.

- Milwaukee, WI, USA

problem #19

Sep 142016


  • 38,000 miles
Roughly 6 weeks after purchasing this vehicle, I started having incidents where the radio would cut out for 2-3 seconds and the infotainment screen would go blank. At the same time, the "service stabilitrak" message momentarily appears on the instrument panel. There isn't a trend to when this happens. Sometimes it won't happen for a week, other times it will happen multiple times in a single drive. Last week, this happened and I also lost power steering and could not steer for what felt like a couple seconds. Based on the Chevrolet Cruze customer forum, this is a fairly common problem and other's have also lost power steering pulling out of a parking lot. There is not a recall for my specific vehicle or a permanent corrective action that I've found. It has become a safety concern and GM should take responsibility and recall the affected vehicles before power steering is lost at higher speeds.

- Livonia, MI, USA

problem #18

Sep 072016


  • 74,000 miles
While driving the vehicle power stability flashes the electrical system resets and if driving you lose control of the vehicle.

- Snellville, GA, USA

problem #17

Aug 132016


  • 99,000 miles


This is a recurring issue that has been going on with my car since the lights came on the fist time. The dealership acts as if I don't know what I am talking about. I have wasted so much gas and I Transport children with autism at times in va DC and md. I have consistently complained about the sticking throttle or engine misfire. Please I fear for the safety of my clients and my family.

- Copley, OH, USA

problem #16

Jul 142016


  • miles
Stabilitrak check engine light turned on car overheated and the car slowed down and turned off while on the highway in couldn't restart the car had it towed to the dealership and they wanted to charge for repairs which we are not going to pay for manufacturing defects I have a 2013 Chevy cruise.

- Easton, PA, USA

problem #15

May 282016


  • 45,000 miles
All the electrical components going off for no reason. Key stuck in ignition and car will not start. Just like most other complaints with this car mostly electrical. I just got this car for my 16 year old daughter. Very scary that there is not a recall on the electrical system and the dealers does not know what is going on very disappointing. And this has happened sitting still and in motion like the car has a mind of its own.

- Perry, GA, USA

problem #14

May 212016


  • 75,687 miles


Lately I've been noticing the touch screen radio to flicker and completely lose power. I figure it was just a glitch with the all the technology that this car has. Well, the service antitheft deterrent system continues to come on, but goes away. Car is fine. Last Saturday my car wouldn't start until the 3rd try. The car completely shut off, absolutely no power, key wouldn't come out of the ignition. After 15 minutes it started, the radio flicker. On my way to work, the radio kept cutting out then as I was slowing down to turn, my steering and brakes gave out, nearly causing a huge collision! this seems to be a very common thing with the 2013 Cruze lt. Chevy needs to do something! I do not feel safe in this car anymore! no one seems to know the problem" it's life or death here, I travel a lot for work and get on busy highways. How many injuries or deaths do you need to correct this major problem"

- Hagerstown, MD, USA

problem #13

Mar 012016


  • 30,000 miles
2013 Chevrolet Cruze electrical hazard which happens mostly during the rain or wet roads occasionally while dry. Main problem radio power and dash power cut in and out and or fluctuate while driving and or applying brakes. The electronic power steering will, most of the time, cut in and out also while turning turning key off and on again while stationary may for a short time fix this problem however it is not a perm any soulution only temporary and my also result in a total no power/ no start condition for the vehical possible cause is leak in the car or shield is not properly protection electronics/wiring on the vehical

- New Caney, TX, USA

problem #12

Mar 062016


  • 65,000 miles
I was turning when the information center went blank and the service power steering light came on. It became very difficult to steer the car. I pulled over, turned the car off, looked unset the hood. When I restarted it was fine. Sporadically over the past several months the info center would blip out and the service stabilitrak light would come on. The dealer could never replicate the issue. It never involved the steering until now.

- Littleton, CO, USA

problem #11

Mar 042016


  • miles
The cars radio screen will go out and the stabili check comes on it has happened multiple times and sometimes with that the check engine light will come on it has happens on all roads highways and city roads in motion and when stopped have had an incident when the car would not turn on nothing would work not even the locks from inside the car have had a lot of issues with this car other than just this and I have not even had it a year

- Wood River, IL, USA

problem #10

Feb 012016


  • 66,000 miles


Intermittently the anti-theft light goes on, without warning at an high speeds or when parked and shuts down all systems, immobilizing the car. This includes the radio, steering, motor. Two days ago I was driving and this happened, the car shut down, I couldn't steer or drive the car, a very dangerous situation. This has also happened when trying to start the car, the ant-theft system shuts down the car. There is no way to know when this will happen. When taken to auto dealer, the car works fine. The car has 66,000 miles. This has happened at least 6 times, but the last one was the worst, travelling at high speed and losing control of the car. What happened is similar to what happened with the ignition switch in cobalts where the car just stopped, that is pretty much what happened with me.

- Seabrook, TX, USA

problem #9

Dec 302015


  • 65,000 miles
In a conversation with the service department at steve rayman of smyrna, ga he said the negative battery cable caused the problems with the instrument panel, gauges, and the steering wheel jerking to the left. I chose to contact General Motors because I just could not believe a negative cable could cause such problems. As mentioned earlier, GM personnel told me that three remedies made up special coverage 14311 1, negative battery cable needs replacement. 2. voltage regulator needs adjustment 3. a screw needs to be tightened. In a second conversation with steve rayman personnel and GM, both said it was the cable and not the voltage regulators. The car had been in my garage for the last few days with a dead battery. This morning I jump-started the vehicle; so, we can assume the alternator was working properly because the car continues to run after disconnecting the battery cables. I drove to the store in order to purchase and replace the battery I noticed the battery voltage was reading 15.1 volts. After replacing the battery, I was returning home and noticed the battery voltage fluctuated from 14.7 while idling to 14.8 while driving. My question to you the alternator appears to working correctly by providing electrical power to operate the car while using a dead battery. If there were a power fluctuation, would it be reasonable to assume the voltage regulator could be the problem. Could erratic voltage cause the instruments to go haywire and could lead to the car's engine turning off" could such an occurrence cause a catastrophe accident and risk the live of all vehicle occupants"

- Woodstock, GA, USA

problem #8

Jul 082015


  • 53,000 miles
My vehicle looses power, engine leaks, have a number of different problems with the key in the switch....the vehicle started smoking and caught on fire than looses power all the time. I am afraid to drive this car because I travel with my family I have three children.

- Clarksdale, MS, USA

problem #7

Sep 112014


  • 36,809 miles
Now just purchased the 2013 Chevy Cruze second day everything shut down on me took it back and asked for a replacement car because something was wrong with that on explained and video tape it all but they sutton Ford told me the car was just updating and its normal. I plead with them and they said no. A week later it kept shutting off I took it back again samething 3 weeks all electrical shut off while drivin on expressway car shut down while driving could have been killed took car back 10/8 they said to bring it back on Monday which it caused it to be passed 30 day no replacement car and now warranty expired they want me to pay.they has the car now just purchased 9/10. Lights come on brakelight service stabilititrak comes on the car shuts down while driving do not want this car life threatening for me and kids. Also having problems with steering took it back second day of purchased claimed they fixed it but happening again.

- Calumet City, IL, USA

problem #6

Sep 032014

Cruze 4-cyl

  • 40,800 miles
While I was driving, my stereo system would lose all power. My display on the speed display showed "service stabilatrack". my ABS, brake and traction lights came on and continued to blink. I took it back to the place I bought it and they said it didn't trigger a code so they couldn't fix it. I have a video of what happened as well, but it didn't help.

- Piqua, OH, USA

problem #5

Jul 042013

Cruze 4-cyl

  • 2,800 miles
Car was jerking, then stalled, then stablitrack and traction control warning light came on.

- Stoughton, WI, USA

problem #4

Aug 012014

Cruze 4-cyl

  • 34,000 miles
I bought my 2013 Cruze ltz about three months ago and I was sure that it was the perfect car, now, I'm fully aware that I was wrong.. I got in my car to leave for work on August 1, 2014 and when I started my car, the on dash maintenance reminders all went crazy telling me to "service power steering" and "service stabilitrak".. I knew this couldn't be right so I turned off the engine and restarted the car, the screen went crazy again with the service notifications. I didn't have time to have it checked out before work so I went ahead with my day, I got all the way to the interstate (which is about a mile and a half from my driveway) and noticed the steering was getting stiff so I pulled over and restarted the car again and the lights didn't come back on so I, again, went on about my day... issue number two-- about three days later, and every day since, my on dash touch screen goes completely black, which wouldn't bother me so bad if it didn't make all of the "service" lights come back on. I don't "need" a touch screen but it would be really nice if I didn't feel like I was driving a ticking time bomb every day since the vehicle clearly has wiring issues. Now, if I touch the brakes or roll down a window, the screen goes completely black, the dash lighting flickers and the service lights come on. I've been searching forums for almost a month and it seems that numerous people are having these issues, not only myself. I'm so disappointed with my purchase, its almost unreal.. the perfect car, in the perfect color with more recalls (and other issues that haven't been recalled) than I even know how to deal with it. Never again will I buy a Chevrolet vehicle. It is out of control to not be able to feel safe in a vehicle that you've worked extremely hard to get.

- Fort Sill, OK, USA

problem #3

Feb 212014


  • miles
The cars radio and other electrical components (ex. On-star, phone chargers, usb products) will turn on and off at random. It occurs randomly and intermittently. This has happened a number of occasions roughly 15-20 times over a couple of months. It mainly happens at a red light and then will turn back on once I accelerate. This has happened on a highway going 60-70mph and the every light on the dashboard went on and on the display screen it stated stablitrax is off. Immediately pressed my onstar button and asked them to run diagnosis and the whole conversation was going in and out of being able to hear them. My radio was going on and off the entire time when the radio was on I could hear when it was off and all power was off. We did loss connection to onstar and I repressed the button. I have had them run their "diagnosis" multiple times when this happens and they never have anything come up wrong. They advised me to tale the dealer. I have been to the dealer where they advised me that unless it was happening at that time it would pretty much be impossible to figure out the problem. I have heard some clicking or switching sounds come from under the hood while I have been driving occasionally not sure if and my engine temp always runs cold not sure if either of those relate. It would be nice to feel safe in my new car and it would be nice to be paying for onstar and not have a doubt they would be reachable if this causes a bigger problem! be safe fellow Chevy Cruze drivers!

- Bloomingdale , IL, USA

problem #2

Mar 112013


  • miles
When my husband and drive the car and turn it off the car tries to re-crank on its own. It has happened numerous times. Also, my cousin witness it one day after I turned the car off. I'm not sure if it's the ignition or what. We wanted to report the problem sooner but didn't know how to until I searched on the internet. It's scary to see such vehicle trying to re-start itself.

- Morrow, GA, USA

problem #1

Apr 242013


  • 660 miles
After driving this vehicle for 660 miles, I've noticed that there's a grinding or knocking feeling on the accelerator. I first noticed it while pulling it out of my driveway. I felt a knocking on the accelerator. It's not weather sensitive and gives the same feeling regardless of speed. It's no predictable for the knocking feeling I get on the accelerator. I drive on highway for much of my time and notice the feeling similar to my old car when the bearings started to go bad. It seems as though it's coming from the front left side. I have reported this to my dealer and they quickly have looked at it as well as taking it for a drive. After checking the car over nothing has been found to be wrong. It is now documented with the dealer. Currently I have over 1K miles on it and seems to have gotten worse.

- Macedon, NY, USA

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