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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
9,650 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Chevrolet Impala AC / heater problems

AC / heater problem

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2000 Chevrolet Impala Owner Comments

problem #11

Aug 242015

Impala 6-cyl

  • 73,000 miles

A D V E R T I S E M E N T S

The contact owns a 2000 Chevrolet Impala. While operating the vehicle, the air conditioner suddenly stopped working after shutting the vehicle off. The doors would not unlock and trapped the driver inside the vehicle. The contact indicated that a security sensor light illuminated on the instrument panel. In addition, when the vehicle was shut off, all the interior and exterior lights remained illuminated. The cause of the failures was not diagnosed. The manufacturer was notified. The failure mileage was 73,000. MA 10/26/2015

- Catasauqua, PA, USA

problem #10

Dec 032012

Impala 6-cyl

  • Automatic transmission
  • miles
2000 Chevrolet Impala. Consumer writes in regards to traction control system problems. The consumer stated the part for the traction control system was no longer being manufactured. Also, she had problems with the windows and air condition, but was never able to get them fixed as she is on a fixed income.

- Miami, FL, USA

problem #9

Nov 302003

Impala 6-cyl

  • Automatic transmission
  • 33,150 miles
Musty smell coming from air conditioning. Also, the steering wheel makes a weird noise when turning. The turn signals will go ballistic at times, flickering faster and faster. The inside lights also flicker at different intensities.

- Onalaska, WI, USA

problem #8

Mar 272003

(reported on)

Impala 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The A/C system stinks due to water retention in the heater which caused mold. The dealer could mask the odor but could not eliminate it. A loud bang occurred when the vehicle was started in cool or cold weather. The dealer indicated it was due to an electrical spike. The vehicle experienced sudden acceleration while merging into traffic. The brakes rotors have failed three times, every 20000 miles on average.

- Norman, OK, USA

problem #7

Mar 242003

(reported on)

Impala

  • miles
The lights on the dash board were too bright, which blinded the consumer when driving at night. Also the engine light illuminated. The consumer stated the steering system on the vehicle required high effort to turn the steering wheel when cornering, vehicle course corrections, and holding the steering wheel in one position, which caused injuries. The rear side view mirrors, block the consumer's view of the oncoming lane and felt that the sensor should be at eye level, the A/C ports on the dash blow on the operator's fingers and or shoulders and caused serious distractions, the horn is hard to find (specifically for the elderly), there was a wind noise in the back doors, a rattle in the front strut, and a rumbling noise had come from the heater blower. Scc

- Gagetown , MI, USA

problem #6

Feb 012002

Impala 6-cyl

  • Automatic transmission
  • miles
There are two: One: A/C "overflow catch trap" collects water and does not drain, causing moldy smell and requires cleaning out of "trap" two: Front end brakes "wobble" - took in 3 times under warranty to have fixed and once had to pay at 12K miles to have to have rotors replaced. Otherwise replied to as "normal". still wobbles (I would not describe as the expected "pulsing") - never completely satisfied at any time reported. Now of warranty (of course) but who has time to keep taking the car back in?

- Winchester, CA, USA

problem #5

Mar 242001

Impala

  • miles

A D V E R T I S E M E N T S

We contacted the dealer about these problems, just got ignored. No safety defect listed in summary.

- Chaffee, MO, USA

problem #4

Aug 141999

Impala

  • Manual transmission
  • miles
Engine will cut off or stall without warning while traveling at any speed. Dealership has examined vehicle numerous times and has been unable to effectively remedy the problem. Armrest cup holder broke. Blower motor whistling, belt making noise. When applying brakes car shimmies, front rotors are out of round. When using A/C vehicle fills up with fuel smell, fan motor bearing worn, dealer replaced. Dashlights illuminated. Vehicle experiences hard start condition, dealer replaced wiring harness. Consumer has to give gas inorder to stay running, fuel pump presure low, dealer replaced fuel pump assembly.

- Ashland, MA, USA

problem #3

Aug 012001

(reported on)

Impala

  • miles
Consumer is experiencing health problems while driving in vehicle due to a musty odor, dealer informed consumer that an air conditioning odor kit needed to be installed, however that kit failed and consumer is once again experiencing health problems.

- Donna, TX, USA

problem #2

Apr 052000

Impala

  • miles
Air conditioning blower motor emitted a high-pitched noise at 8,029 miles. The dealer replaced the blower motor. The same problem occured at 33,130 miles. The blower was repaired by the dealer. The brakes began to vibrate at 17,000 miles at 55 mph. The dealer repaired or replaced the rotors on the front end. This same vibration reappeared at approximately 31,000 miles. The dealer would not repair the brake rotors a second time. Also at approximately 31,000 miles, the front end emitted a thudding sound at low speeds (20 mph). The dealer would not consider this problem, though the vehicle was still within warranty mileage and time. The final diagnosis on the thudding noise under the front end was completely "shot" struts.

- Tulsa, OK, USA

problem #1

Jan 312000

Impala

  • miles
Scorched wires found under the dash, R-134A leaking into car from independant tester, daytime running lights occasionally, exhaust system damaged from excessive heatand fuel economy is only 10 mpg

- Whitinsville, MA, USA

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