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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Chevrolet Impala accessories - exterior problems

accessories - exterior problem

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2010 Chevrolet Impala Owner Comments

problem #3

Apr 042014


  • miles


It doesn't matter if the car is running or not the actuators to the air conditioner and heating unit start clicking and making a loud noise. After a few minutes it will stop. I went and had it checked by the dealership and was told it would cost between 500 and 600 dollars to fix. In any event I have talked to several people who own Impala and they have had the same problem. My sister was one of those people. She had to take her car back twice before it was repaired correctly. Apparently the computer chip in these cars are defective. The clicking noise happens even when the car is sitting in the garage and it is storming outside. I feel this is a manufacturing problem and General Motors should take care of the problem without any out of pocket money from the consumer. After all the taxpayers did bail you out.

- Denison, TX, USA

problem #2

Nov 162013


  • 74,500 miles
The rear defroster stopped working. After investigating the issue I discover the electrical harness connectors holding the wiring for the rear defroster(and all other wires) is burnt., the electrical connectors are harnesses for wiring leading form the engine area, to the rear of the vehicle for all electrical components, including the rear defroster. Visibly you can see the area that is burnt for the rear defroster. The wiring for the rear defroster is not fused, and in my opinion is a fire hazard. While doing research on this issue I discover that other owners have had these issues, and is very prominent in Impala's between 2006 and up. With out a fuse for the rear defroster there is no safety mechanism preventing a short, or burn out of the components, thus creating the potential for a fire inside the compartment of the vehicle, and the rear defrost not to work.

- North Canton , OH, USA

problem #1

Feb 132013

Impala 6-cyl

  • 70,000 miles
My key is stuck in the ignition and will not turn back to the off position so I can get the key out. I have to disconnect my battery to keep the battery from draining completely when not in use and reconnect my battery when I need to drive my car, and I cannot lock my car because of this. I feel this is a safety issue because I could get injured while connecting or disconnecting my battery and I cannot secure my car. The passenger air bag indicator is on. It was not on when I purchased this used car but it came on at approximately 70,000 miles. My rear defroster barely works. The speedometer sticks at zero then starts working for a few tenths of a mile then goes back to zero again. I have to guess what speed I am going. The speedometer started malfunctioning at about 68,000 miles. Chevrolet refuses to repair any of the above at their expense. Stating there is no recall on this vehicle. I have seen numerous complaints about the key getting stuck in the ignition on many models of Chevrolet vehicles on the internet. Why isn't there a recall on these issues?

- Lapeer, MI, USA

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