This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passlock failed on several occassions. Dealer repaired each time at no charge(warrenty) brakes failed before 15000miles, had to replace both front rotors. Dealer refuses to acknowledge any fault or reimbursement. We beleive that since the millage is so low, the dealer should reimburse us for the repairs.
I've taken it to the service dept. Twice, they say they cannot replicate the problem, but it still exist. No safety defect mentioned. *****dimsii IVOQ entry posted after 12/12/02 cut-over to artemis****763562
Door panel molded plastic mounting clips have broken. 2 screws behind the door handle are the stress points for closing doors. The plastic clips used by these screws have broken off fron the door panel. Everytime I close the door, panel pulls away from door. Other than panels clips this is the only way it secures to the door. Panel clips are not designed to undergo the stress of closing the door. Having the clips out of plastic with no metal reinforcement they break causing the panel to come loose. Materials need a metal reinforcement to with stand the every day stress of closing doors. Both driver and passenger have identical flaws. Middle console has same mounting clips and has also broken in indentical fashion. Plastic is not acceptable for such areas of high stress.
A D V E R T I S E M E N T S
- Bedfprd Hts., OH, USA