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fairly significant
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
18,355 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Chevrolet Silverado 2500 AC / heater problems

AC / heater problem

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2007 Chevrolet Silverado 2500 Owner Comments

problem #1

Jun 232009

Silverado 2500

  • 18,355 miles


2007 Chevrolet Silverado Z71, 18,355 miles still under factory warranty. Driving down the road today at 45 mph, A/C on high since it was 90 degree's out and out of no where the cab starts filling up with smoke and a burning plastic smell coming from the passenger side vents and from under the dash on the passenger side. I quickly pulled over shut the truck off, took the keys out of the ignition, popped the hood and noticed the A/C was still on as I was getting out. I looked under the hood seen nothing. I went to the passenger side opened the glove compartment and smoke started rolling. A passer by stopped and luckily had a socket set so I asked to use it to disconnect the battery to get the A/C to shut off. The fire department arrived the same time the gentleman got back from getting his socket set out of his car and the fire department disconnected the battery for me as I was throwing my belongings out of the truck in attempt to save them from a fire. The smoke stopped when the battery was disconnected and the A/C shut off. I contacted the dealer since the truck is still under the factory warranty, they towed it in and said that this is a common problem in 2006-2009 GM fullsize SUV's & trucks. The blower motors burn up. I asked why they haven't been recalled and the service guy said he wasn't sure. They replaced the blower motor, blower resistor and connector. The old parts were literally melted and were actually on fire. If I would not have thought to disconnect the battery the entire truck would have been burned or suffered serious water damage from the fire department. This could be life threatening to people who do not know to unhook the battery or people who panic in situations like this. I pray this does not happen to an elderly person or anyone else for that matter. GM needs to put out a recall regarding these issues. I have researched this issue on the web and found hundreds of these same exact complaints. Does it take a death before GM recalls these parts.

- Noblesville, IN, USA

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